Debt Recovery Assistant

1 week ago


Widnes, Halton, United Kingdom Halton Housing Full time

At Halton Housing, we are in search of a skilled Debt Recovery Assistant to join our dynamic team.

Job Title: Debt Recovery Assistant

Company: Halton Housing

Responsibilities:

  • Identify and pursue low level arrears and debt cases promptly
  • Take necessary actions following established procedures for debt recovery
  • Manage the impact of Universal Credit on rent payments effectively
  • Recognize any changes in Housing Benefit payments and address them promptly
  • Identify customer vulnerability or abandoned tenancy for investigation

Requirements:

  • Prior experience in debt management
  • Familiarity with relevant legislation and regulations in benefits and universal credit
  • Ability to follow procedures accurately and consistently
  • Excellent customer service and communication skills

Benefits:

  • 27 days holiday plus bank holidays
  • Option to buy or sell holidays
  • Competitive salary
  • Electric Vehicle Salary Sacrifice Scheme
  • Flexible and Hybrid working options
  • Training and development opportunities
  • Health and Wellbeing Cash Plan
  • Competitive Pension Scheme

If you're ready to contribute to enhancing people's lives and you believe you're the right fit for this position, we encourage you to apply today.


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