Senior Administrative Support Officer to Social

1 week ago


York, York City, United Kingdom City of York Council Full time

The Council's Corporate Business Support service is excited to offer an opportunity to join the team as a Senior Administrative Support Officer to Social Workers.


This role is part of our innovative approach to supporting children's social workers to deliver improved outcomes for some of the city's most vulnerable children, young people and families.

The role will involve working closely with social workers to support them in managing their case load. This will include developing collaborative relationships with various stakeholders including service users and partner agencies.


With no two days the same, the role offers a varied workload which will involve responding at pace to changing priorities.

This role will primarily support the Multi-Agency Safeguarding Hub (MASH), Assessment and Child Exploitation teams.

Key responsibilities of the role include:

  • Monitoring social work team duty phone lines and mailboxes.
  • Proactively managing social workers diaries, including scheduling meetings and appointments within statutory timescales.
  • Responding to queries from various stakeholders on behalf of social workers with mínimal supervision.
  • Completing financial requests on behalf of social workers.
  • Completing referrals to partner agencies on behalf of social workers.
  • Arranging and minuting meetings.

Key skills required:

  • Ability to draft correspondence on behalf of social workers.
  • Ability to process highly sensitive and confidential information with tact and diplomacy.
  • Knowledge of GDPR requirements.
  • Ability to use initiative to respond effectively to frequently changing priorities.
  • Ability to recognise potential safeguarding concerns and escalate these through appropriate channels.
  • Ability to interrogate various Council systems and databases to ensure a high level of data quality, updating databases where necessary.


The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.

We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.

In addition we also offer a growing range of discounts, rewards and savings.

Hybrid working arrangements are available for this role.

Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process.

Your contractual location will be the designated council office for your team.


The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.

Closing date: 11 June 2023 at 12 midnight

Interview date:
Week Commencing 19 June 2023, 26 June 2023 or July

  • York, York City, United Kingdom City of York Council Full time

    Join us in making a difference An exciting opportunity has arisen to join the Council's Corporate Business Support service as a Senior Administrative Support Officer to Social Workers where you will be part of our dedicated business support team supporting children's social workers.In this role, you will provide exceptional administrative support to...


  • York, York City, United Kingdom Reed Business Support Full time

    Exciting opportunity for someone who loves to be organised and tech savvyOur Client based in the York Ring Road are recruiting for an Administrator to join their busy team.Working Monday to Thursday 8.45am-5.30pm and Friday 8.45am-5.00pm - Office basedSalary £19-22,000 depending on experienceThis main purpose of this role is to provide administrative...


  • York, York City, United Kingdom Reed Business Support Full time

    Exciting opportunity for someone who loves to be organisedOur Client based in the York Ring Road are recruiting for an experienced Administrator to join their busy team.Office Hours Monday Friday with an early dart on Fridays.Salary - £23-30,000 depending on experience.This main purpose of this role is to provide administrative support to the Estimating...


  • York, York City, United Kingdom One to One Recruitment Full time

    AdministratorWorking within a buzzy, open plan office (and as part of a central support administration team), your days will be varied, interesting as well as fast paced.The role of Administrator will include the following:Administrative tasks from across all areas of the business Coordinating all aspects of volunteer registration and DBS inc. ID checks....

  • Administrator

    1 week ago


    York, York City, United Kingdom Home Instead Senior Care Full time

    Company holiday home, cycle to work schemeCompany Description:Are you a top notch administrator? Excellent at organising and systematic thinking? If so we would love to hear from youThis is a key "Office Co-ordinator" role based in our York office in Clifton moor. It's a part-time role working Monday to Friday 9.30am-2.30pm.The salary and benefits are as...


  • York, York City, United Kingdom Murphy Full time

    Senior Administrator - York ( with some travel to Leeds) The Transpennine Route Upgrade (TRU) aims to deliver faster, longer, more frequent, and more reliable services across the north of England, from Newcastle, Hull and York towards Manchester and Liverpool via Leeds. The aim of the TRU East Alliance is to transform the East of Leeds route allowing...


  • York, York City, United Kingdom Murphy Full time

    Senior Administrator - York ( with some travel to Leeds) Welcome to TRU East: The Transpennine Route Upgrade (TRU) aims to deliver faster, longer, more frequent, and more reliable services across the north of England, from Newcastle, Hull and York towards Manchester and Liverpool via Leeds. The aim of the TRU East Alliance is to transform the East of...


  • York, York City, United Kingdom Workingmums Full time

    Senior Administrator - York ( with some travel to Leeds) Welcome to TRU East: The Transpennine Route Upgrade (TRU) aims to deliver faster, longer, more frequent, and more reliable services across the north of England, from Newcastle, Hull and York towards Manchester and Liverpool via Leeds. The aim of the TRU East Alliance is to transform the East of...


  • York, York City, United Kingdom JRF Full time

    About the roleThis can be an opportunity to try out and develop administrative skills, or to recharge and utilise your existing talent to help us towards our vision, a poverty-free UK.This is an exciting opportunity to join a small but integral team within JRF / JRHT. We can offer uniquely flexible working, part time and hybrid, flexibility around hours...


  • York, York City, United Kingdom Team Support Full time

    At Team Support we are looking for a facilities administrator to join our Northern Trains Team.About the role:per week Will need own transport to get to office, no local transport. Will need basic Microsoft experience. Working on own 40% of timeDuties will include: Plan visits to engineering locations based on the annual planner. Create health & safety packs...


  • York, York City, United Kingdom Reed Business Support Full time

    Training AdministratorBased north of York£12.24 per hour + holiday pay Start date: ASAP Hours: Monday Thursday (8:30am 5pm), Friday (8:30am 1:30pm) Office basedKey responsibilities: Answering incoming calls from clients and members of staff in other offices Welcoming guests to the office and signing them in and out Opening the office each morning Ordering...


  • York, York City, United Kingdom Ministry of Defence Full time

    Details:Reference number:Salary:- £22,220 This position is advertised at 37 hours per weekJob grade: Administrative Officer E1Contract type: PermanentBusiness area: MOD ArmyType of role: Operational DeliveryWorking pattern: Flexible working, Fulltime, Job share, Parttime, Term time workingNumber of jobs available:6ContentsLocationAbout the...


  • York, York City, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    Job SummaryThe Team Coordinator will manage administrative provision for the Forensic service based in York, with good transport links from Leeds and surrounding areas. The ideal candidate should be enthusiastic and motivated to support both the multi-disciplinary team and administrators. We are looking for:A team player with experience in line...


  • York, York City, United Kingdom Lanpro Full time

    Posted Date 08 May 2024Locations Lanpro York OfficeDepartment Central Support FunctionFunction SupportType Full TimePositions 1Lanpro - who we areWe're an independent, forward-thinking multidisciplinary consultancy which provides exceptional Planning, Design, and Environmental services across the UK. This is underpinned by regional knowledge,...


  • York, York City, United Kingdom One to One Recruitment Full time £8,000

    Office/Operations Manager We are working alongside an award winning, and highly successful, Law Firm in York, to assist them in their continued growth by recruiting an Office/Operations Manager. This is a senior position within the firm, working alongside the Partners to achieve a strategic growth plan, whilst also managing the daily operation. The purpose...


  • York, York City, United Kingdom UK Health Security Agency Full time

    We are looking for a Food Water & Environmental (FW&E) Administrative Officer to join the microbiology laboratory based at York Biotech Campus. You'll be involved in data entry, scanning of submittal forms and booking/management of transport for samples implicated in regional & national cases of food & water borne illnesses to assist with surveillance,...


  • York, York City, United Kingdom City of York Council Full time

    Are you super-organised and looking for a part-time, flexible role, working term time only with a mix of office and home working? If you are looking for a shift away from fixed working patterns, we may have the role you are looking for.The Governance Support and Development Service is seeking to appoint a highly-organised and self-motivated Governance...


  • York, York City, United Kingdom Siemens Full time

    Siemens Mobility does more than you know. You may associate us with trains or signalling systems. But, the advanced, AI powered transportation and mobility infrastructure we're developing are actually a driving force for the future of smart cities - and an entirely digitalised world.We blended traditional engineering with computer science long ago, and are...


  • York, York City, United Kingdom Rothwell Group Limited Full time

    Rothwell Group are currently recruiting for an Office Administrator or Office Junior, to assist with the company's day to day operations. No prior experience is required as Training can be provided.The role will be varied, with the opportunity to be working alongside other Administrators dealing with Finance, HR, Procurement and Bidding.Working with Rothwell...


  • York, York City, United Kingdom One to One Recruitment Full time

    We are looking for a Customer Excellence Administrator to work on a full time, permanent basis for a successful, project-based business in York.You will be joining an analytical and innovative team that is responsible for creating a customer champion strategy that includes improvement of processes, making demands & culture shifts across the organisation by...