Director of Community Services

7 days ago


London, Greater London, United Kingdom OLIVER Full time £80,000
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Strategy Director:
EMEA (FTC - 12 months)
Working in partnership with our client, the

Strategy Director:

EMEA will act as a partner to the EMEA CEO and his Managing Partners and Business Directors to help deliver organic growth and new business through strategy and data-led solutions.

The Strategy Director will be part of the EMEA leadership team and will help to identify opportunities for new strategic projects or roles, oversee the delivery of key projects, and support and coach the strategists on the team.

The Strategy Director will focus mainly on three growth opportunity accounts where they should be part of the OLIVER leadership team for that client but will also lean into new business pitches and other client opportunities when they arise.

The Strategy Director will champion the work we do in social as a key lever to create business success for these brands, and will work closely with our Global Head of Social to do this.

The Strategy Director – EMEA has four key areas of responsibility:
1) Strategic leadership for our teams in our three growth opportunity accounts
Developing strong senior client relationships and acting as their strategic partner; identifying new growth opportunities for OLIVER across strategy and data
Full participation in QBRs, and in driving the OLIVER Creative Scale to raise creative quality
Bringing together the strategic and social communities who work on these clients across and beyond EMEA
2) Sharing best practice and learning with the EMEA leadership team
Driving a programme of training sessions for strategists and client services team to up skill on our strategic capabilities support the organic growth strategy
Understanding and driving BTG tools (Pencil & CreativeX) to help push us further upstream with our production focused accounts
Regularly sharing best practice and case studies, and relevant insights for client teams at EMEA regional team meetings
3) Nurturing and developing the EMEA strategists
Connecting the EMEA team with relevant specialists in the global strategy and data team
Establish strong relationship with senior clients – measured by CSat
EMEA leadership
Establish strategy/social community, and foster knowledge exchange and best practice sharing – measured by Peakon
Upskill EMEA teams on key strategic products and services to drive organic growth (e.g. Social Strategy, Audience Intelligence, Data Strategy, CRM) – measured by delivery at EMEA town halls

We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector.

We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.

All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Do you have the legal right to work in this country of employment?

Point of Data Transfer

When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing .Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

Such processing is legally permissible under Art.

6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf.

Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.

Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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