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Pa/office Administrator

3 months ago

Willenhall, Walsall, United Kingdom wickerfield Full time

Office Admin

Main Responsibilities:

  • Quickly understand, troubleshoot and deal with feedback from platform users, follow up with ongoing issues until resolved in a timely manner
  • Assist clients on orderonline
  • Deal with orders in the back office and liaise with logistics
  • Be a primary contact for customer inquiries about our products
  • Able to communicate concisely our company policies to client
  • Maintain and update regular client correspondence

Job requirements:

  • Ecommerce background is desirable
  • Quick learner with the ability to absorb extensive information
  • Outstanding written and verbal communication skills, great phone etiquette
  • Proactive personality and selfmotivator
  • Demonstrates initiative with the ability to multitask and detail oriented in a fast paced environment
  • Proven to be organized, methodical, rigorous
  • Literate both in English and Chinese Mandarin

Salary:
From £10.50 per hour

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Willenhall: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Expected start date: 29/08/2023