Customer Services Agent

2 weeks ago


Newport, Newport, United Kingdom Breedon Group Full time
Newport, South Wales

Customer Services

Full time

Permanent
Additional Key Responsibilities

  • An adept and timely response to customers' enquiries, queries and complaints in an efficient and professional manner
  • Raising of quotations, pricing in line with area pricing strategy and chasing through to won/lost
  • Sales support for the commercial team
  • Proactive planning and tracking orders to completion
  • Compiling and maintaining accurate records as required
  • Communicating effectively with commercial, production teams and haulage partners
  • Proactively looking for sales opportunities with existing and new customers
  • Reporting to a Commercial Manager on a weekly basis updating them on opportunities and issues

Key Skills

  • Excellent IT knowledge
  • The ability to manage multiple tasks and work to a high level of accuracy
  • A natural curiosity and interest in other departments and ways of working
  • Excellent customer service skills
  • Ability to work under pressure and to tight deadlines
  • A good eye for detail
  • Ability to work with a small team
  • Good telephone manner and being able to build rapport quickly
  • Able to listen to customers and their needs and find a win/win solution
Previous experience working in aggregates product markets is desirable though not essential as training will be given. A good familiarity of the local geography is essential.
Salary and Benefits

  • A tailored, competitive salary
  • Pension
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme
  • Life Assurance
  • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
  • Broad learning opportunities and career progression pathways

Salary

  • Competitive
    Benefits

Closing date
  • Reservations Agent

    2 weeks ago


    Newport, Newport, United Kingdom St David Recruitment Services Ltd Full time

    Reservations AgentNewportPermanent role£10.50 p/h37.5hr a weekDay shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.PEM896Our client is looking for a confident and engaging Telephone Customer Service Advisor / Booker to join their busy and thriving Sales Team.We are looking for: An excellent telephone manner IT Literate / confident Sales or Customer Service...

  • Estate Agent

    2 weeks ago


    Newport, Newport, United Kingdom Peter Alan Full time

    Job DescriptionPeter Alan are looking for a highly motivated individual to join our team as a Sales Negotiator to complement our fantastic residential sales team at our flag ship branch of Newport.What's in it for you as our Estate Agent?Industry leading training and developmentDemonstrable career ladderSupportive and rewarding environmentCompete for top...


  • Newport, Newport, United Kingdom NFU Mutual Agency Full time

    The Role:Customer Service AdvisorSalary £18,000 per year, rising to £19,500 per year (once you have completed your initial training)Full TimePermanent ContractLocation: NewportMonday to Friday 9am - 5pmIntroduction to NFU MutualNFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been...


  • Newport, Newport, United Kingdom Connells Group Full time

    Job DescriptionOTE - £24,000 - Uncapped Commission - Career ProgressionAt Pinkmove, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Newport.A quick look at the roleIn this role you will be helping people find their dream home by...


  • Newport, Newport, United Kingdom Connells Group Full time

    Job DescriptionOTE - £24,000 - Uncapped Commission - Career ProgressionAt Pinkmove, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Newport.A quick look at the roleIn this role you will be helping people find their dream home by...

  • Customer Care Agent

    2 weeks ago


    Newport, Newport, United Kingdom gap trading Full time

    Our client, a world leading entertainment company based in Newport are recruiting for Customer Service Representative.The client has an engaging culture, holds events for all the workforce & this includes cinema days out, discount toy days, charity events, Christmas dinner & many other company events throughout the year.Shift: Monday to Friday 8:00am to...

  • Reservations Agent

    2 weeks ago


    Newport, Newport, United Kingdom Celtic Collection Full time

    JOB TITLE - Reservations AgentDEPARTMENT - Sales and RevenueRATE OF PAY - £11.80 per hour plus fantastic benefits and target related bonusCONTRACT TYPE - Full Time, PermanentHOURS OF WORK - 37.5OVERVIEWOur reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the outstanding personalities,...

  • Front Office Agent

    2 weeks ago


    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    JOB TITLE - Front Office AgentDEPARTMENT - Front OfficeRATE OF PAY - £10.45 per hour including benefitsCONTRACT TYPE - Full Time - PermanentHOURS OF WORK - 37.5 hours per weekSHIFT DETAILS - 5 days out of 7OVERVIEWCan you deliver a truly memorable first impression?WHAT ARE WE LOOKING FOR We are looking to recruit a Front Office Agent (receptionist) to join...

  • Front Office Agent

    3 weeks ago


    Newport, Newport, United Kingdom The Celtic Collection Full time

    JOB TITLE – Front Office Agent DEPARTMENT – Front Office RATE OF PAY - £11.45 per hour plus excellent benefits CONTRACT TYPE – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 OVERVIEW Can you deliver a truly memorable first impression? WHAT ARE WE LOOKING FOR ... We are looking to recruit a Front Office Agent...

  • Front Office Agent

    2 weeks ago


    Newport, Newport, United Kingdom The Celtic Collection Full time

    JOB TITLE – Front Office Agent DEPARTMENT – Front Office RATE OF PAY - £11.45 per hour plus excellent benefits CONTRACT TYPE – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 OVERVIEW Can you deliver a truly memorable first impression? WHAT ARE WE LOOKING FOR ... We are looking to recruit a Front Office Agent...

  • Customer Service

    2 weeks ago


    Newport, Newport, United Kingdom Page Personnel Full time

    Customer Service (German Speaking) Hybrid WorkingAbout Our Client: Professional services organisation Based in Newport Global footprint Hybrid working 2 days in the Newport officeAims & Objectives:Being the primary contact and service provider for our clients and their customers. Ensuring quality operational services are delivered to all our business...


  • Newport, Newport, United Kingdom Yolk Recruitment Ltd Full time

    Customer Service CoordinatorWhat be you'll doing? Engage with the customer at all levels throughout their entire customer journey. Attend supplier and customer meetings to ensure the best service possible is being supplied. Review customer service to complete analysis and build reports to reflect trends, reviews and feedback. Build and develop relationships...


  • Newport, Newport, United Kingdom Berry Recruitment Full time

    Job Title: Customer Service Advisor - German SpeakingCompany: Berry RecruitmentBerry Recruitment is collaborating with a dynamic and customer-oriented company in search of a dedicated and enthusiastic Customer Service Advisor to join their Newport team. If you thrive in a fast-paced setting, enjoy assisting customers, and strive to contribute to our...


  • Newport, Newport, United Kingdom Newport City Council Full time

    Job informationPost No. IS Customer Services OfficerWe are looking for people to join our Customer Services team working in the City Contact Centre, The Information Zone and Main Reception.If you are friendly and able to engage in a polite, sincere and welcoming manner with members of the public then we'd like to hear from you.Working for Customer Services...


  • Newport, Newport, United Kingdom Wickes Full time

    Wickes is more than just the nation's favourite DIY store. It's a place where we'll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you've never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a...


  • Newport, Newport, United Kingdom Wales & West Utilities Full time

    Customer Service AdvisorJob detailsSalary: £24,108 - £30, % shift allowanceBusiness Area:Business Services - Customer ServicesLocation:Newport, South WalesContract Type:Permanent (Full Time)Working hours/pattern:37 hours per week Monday - Friday on 3 rotating shifts - 8am-4pm / 10am-6pm / 12pm-8pm. There is also an opportunity work voluntary overtime on...


  • Newport, Newport, United Kingdom Instore Full time

    What we'll give:Customer Service Assistant- £9.50 per hour Zero hour contractWe ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your...


  • Newport, Newport, United Kingdom Recruitment Solutions Workforce Ltd Full time

    CUSTOMER SERVICES ADVISOR - GERMAN SPEAKING NEWPORTPERMANENT FULL TIME£ £24500K PLUS EXCELLENT BENEFITS Purpose of Job To deliver best in class customer service from enquiry to delivery and beyond. To delight customers, providing operational and technical support for the Companies' product range. Principal Accountabilities Accurately respond to...


  • Newport, Newport, United Kingdom Page Personnel Full time

    Customer Service Administrator - Temp - On going work Hybrid WorkingAbout Our Client:We are partnered with a large public sector organisation based in the centre of Newport to recruit a customer service administration on full time temp contract, the organisation is reputable employer across the UK and have a good reputation for looking after their...


  • Newport, Newport, United Kingdom Transport for Wales Full time

    We are actively recruiting for our talent pool located at Newport Station, if you are already in the talent pool for this location, your postion will not be impacted.Who we areJoin Our Journey - Together we will Make it HappenHere at Transport for Wales we are preparing for the future. We will be building new stations, introducing new trains, and...