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Administrator
3 months ago
Coding of clinical data on behalf of clinicians Processing of patient recalls Creating and running computer searches Co-ordinating and implementing IT related initiatives To instigate remedial action if any computer failures found.
Telephone answering to be courteous and helpful To ensure any queries are passed to the appropriate member of staff, or doctor.
Filing records, letters, test results etc.To ensure records, etc.
required by the GPs and nurses are made available in a timely manner Use of computerised medical system:
checking:
results, registration details, pathology information, medical information, prescribing information. Specific training will be given to staff with responsibility for entering data e.g. registrations etc.
Liaison with other professional colleagues e.g. District Nurses, Health Visitors, Ambulance Service, Hospitals, Midwives and to pass and receive accurate information regarding patients.
Message handling:
ensure that accurate messages are taken and passed to appropriate person for action. Receptionist must ensure that any outstanding queries must be passed for action before going off duty.
To maintain confidentiality in respect of any information obtained by design or accident whether in connection with a patient or the practice.
Training full training will be given in the practice and attendance at relevant and interesting external courses will be offered.
