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Cmsrt Copnt Team Administrator

3 months ago


Leamington Spa, Warwickshire, United Kingdom South Warwickshire University NHS Foundation Trust Full time
Previous applicants need not apply.


We have an unique opportunity for an administration assistant within two small but important teams based at Royal Leamington Spa Rehabilitation Hospital, CMSRT/COPNT.


South Warwickshire University Foundation Trust is currently looking for an enthusiastic and highly motivated band 3 administration assistant to provide day-to-day support for rehabilitation clinicians.

This role is integral in the success and smooth running of a community team and an outpatient team and is highly valued.

Provide a comprehensive and effective administration support service to CERU.

To input and maintain data accurately into local and national databases. To support with the delivery of background training/induction to Central England Rehabilitation Units staff on these databases.


Accurate and timely inputting of data into UKROC and local spreadsheets which is overseen by the Patient Flow Administration and Data/Information Analyst.

Be the first point of contact to patients, carers, relatives and professionals both by telephone and in person.

Service meetings (e.g. Family Meetings. MDMs, AOGG) including typing letters of invitation, preparing documentation and posters, preparing agendas, booking venues and arranging catering requirements. Taking and circulating minutes.


To liaise with the multidisciplinary team and external agencies for feedback on cases, under the guidance of the Patient Flow Team.

To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.


Provide effective administrative support including the preparation of correspondence, reports, presentation material and for the team at CERU, Royal Leamington Spa Hospital.


Supports communication strategy at CERU by providing administrative assistance with projects, collating monthly newsletters and updating notice boards as required.


Support with the registration of referrals to the Inpatients team & Outpatients services where required, prepare client files and contact relevant medical professionals to obtain clinical information.

Undertakes audits under supervision of senior staff.

Supports petty cash management/Charity support.

To carry out any other duties commensurate with the post holders' band, as agreed by their line manager.

Come and join a Trust rated Outstanding by the CQC.

South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.


We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'.

Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.

It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Provides advice, information and signposting to patients, relatives whilst maintaining confidentiality at all times.


To input and maintain data accurately into local and national databases to support with the delivery of background training/induction to CERU staff on these databases.

Ordering of stationery, publications and literature on behalf of the CERU service.


Receive and acknowledge donations and forward to the funding office of the trust or to the Charity co-ordinator of CERU charity support as appropriate.

The post holder prioritises their own work on a daily basis. The consequence of a lack of prioritization is the decrease in efficiency of administrative support.

Works flexibly regarding both time and location across the county if required in order to meet service needs.

Accesses independent means of transport to attend meetings at various locations across region when required.

Undertaking of general clerical tasks such as photocopying, scanning, filing and the sorting of post.

Processing time sheets/rota/expenses on behalf of the medical services.

Act as a liaison between CERU & Medical Staffing.

Managing daily updates on patient boards including Waiting list, bed allocations.

Support the patient flow team with data input or liaising with other services as service pressures requires.

Support the input of project information into the Trusts and services chosen method of recording.

Support Business and project support lead in maintain up to date records of all CERU projects.

Support the development of Standard Operating Procedures (SOPs).

Attending service and team meetings as required.

Knowledge, Skills and Experience

Has the freedom to recognise