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Fitness Specialist

3 months ago

Darlington, Darlington, United Kingdom Rockliffe Hall Hotel, Spa and Golf Resort Full time

About Us


Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham.

We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests.

We are currently seeking a Fitness Specialist to join Team Rockliffe

The Role
The main responsibilities of the Fitness Specialist role will be (but not limited to):

  • To provide a 'best in class' fitness experience promoting activity within the gym, kinesis and class studio
  • To deliver an environment in which the health, safety and wellbeing of everyone using the facilities is the key focus of the team.
  • Use Wellness System maximise member retention and recognise opportunities to promote the gym and fitness offer to spa day and hotel users.
  • Use current guest and member journeys to provide outstanding service to all gym users.
  • Respond promptly and effectively to all guest and member requests and queries.
  • Continuity of standards of cleanliness with regards to presentation of the gym, kinesis and class studios
  • Ensure accurate and up to date guest and member records are maintained.
  • Develop and maintain excellent product knowledge and use it to deliver the benefits of the product to guests and members.

What We Offer You
At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:

  • Competitive salary
  • Access to Hospitality Rewards
  • Employee Benefits Platform
  • Employee assistance programme
  • Exclusive team member accommodation rates and reduced friends and family rates
  • Spa usage times available to all team members
  • Gym usage available to all team members
  • 50% saving on Spa Treatments
  • 50% saving on Spa Days
  • 50% saving on Dining
  • 20% saving on purchases within the Spa Boutique
  • 20% saving on purchases within the Golf Pro Shop
  • 20% saving on Golf Lessons
  • 20% saving on gift vouchers
  • Long Service Award including additional annual leave days and bonus payment.
  • Pension Scheme for eligible team members
  • Life Assurance for eligible team members


We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.


Please keep a look out on our social media platforms to see all of our additional team activities and incentives.

If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you

Job Types:
Full-time, Permanent

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location:
In person