![Woodlands Home & Garden Group](https://media.trabajo.org/img/noimg.jpg)
Customer & Sales Service Advisor
2 weeks ago
Woodlands Home & Garden Group
VACANCY:
Customer & Sales Service Advisor
Monday to Friday 8.30am to 5.30pm
Salary
:
£22,000
Location:
Rodley, Leeds,
LS13 1NP
Woodlands Home & Garden Group is a market leader in the manufacture of garden buildings, including sheds, summerhouses and log cabins.
You will be part of a team of great team, with a support network to help you learn the job.
Key Responsibilities
- Direct contact with customers, resolving each query and delivering customer excellence
- Using our internal IT systems to resolve sales and customer service queries
- Supporting the Tiger team to meet customer demand
- Understanding customer requirements to provide accurate quotes in a timely manner
- Deliver VIP service through customer interaction
What do we expect?
- Minimum two years experience within a similar customer service role
- Experience in delivering excellent customer service
- Positive and motivated individual with a keen eye for detail and cando attitude
- Handle all communication with internal and external customers in a clear, professional and timely manner
- Excellent IT literacy, numeracy, and communication skills are vital in this role
- Must have the ability to work efficiently with systems and processes
- Ability to use your initiative to meet daily targets
What can we offer?
- Immediate start
- A 40 hour week, Monday to Friday (8.30 am to 5.30 pm)
- Skills based salary increases
- 20 Days' Holiday + bank holidays (based on 40 hours per week) and length of service increase
- Holiday Purchase Scheme (up to 5 additional days)
- Workwear is provided
- Internal reward & recognition scheme
- Annual bonus
- Personal learning & development pathway
- Staff discount scheme across all brands
- Free offsite parking
- Onsite canteen and facilities
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