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Fraud Claims Handler
3 months ago
Employment Type - Full Time - Permanent
Salary - £26,000 + Great Benefits
Hours Per Week - 37.5
We are recruiting for a new generation of insurance claims professionals to build a career in our growing Fraud department.
This is a fantastic opportunity for someone who is looking for their next step in their claims career with an interest in learning insurance fraud investigation.
You will have a Team Manager and Coach to support you through your training plan.The role will consist of a caseload of Personal Injury, Credit hire and suspected fraudulent claims, dealing with claims in line with company policy & procedures.
Required Skills/Experience:
- Experience of claims handling within the motor insurance industry.
- Understanding of handling fraud and indemnity referrals to settlement
- Knowledge of insurance fraud and other forms of financial crime
- Understanding of policy cover
- Willingness to learn quickly and take in new challenges
- Motivated and focusses on self development
Key Responsibilities:
- Responsible for review of newly identified potential fraud cases.
- Produce reports for review by the Intel Team
- Appointment of investigation service providers to ensure a prompt and efficient investigation is undertaken.
- Liaise and work closely with Panel solicitors on pre and post litigated cases.
- Work in conjunction with the Intelligence Analyst on syndicates cases to ensure maximized use of intelligence.
- Maintenance of fraud data capture system(s) including internal tracking systems.
- Assist in supplying timely and accurate response to requests for information from law enforcement and third party agencies/insurers.
- Responsible for adhoc provision of training for teams within the business.
- Referral point for handlers on adhoc basis relating to fraud and indemnity matters from other department.
- Provision of support to the Analyst on an adhoc basis.
- Handing of all cases within aligned handling authorities referring where appropriate.
- Taking ownership for conducting selfanalysis for continued selfdevelopment.
Our Benefits
- Hybrid working 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays
- Discretionary annual bonus
- Pension scheme 5% employee, 6% employer
- Flexitime
- Healthcare Cash Plan claim cashback on a variety of everyday healthcare costs
- 100's of exclusive retailer discounts
- Professional wellbeing, health & fitness app
- Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success.
That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity EmployerSomerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.
We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law.
SBG makes hiring decisions based solely on qualifications, skills and business requirements.