Lead Associate

2 weeks ago

London, Greater London, United Kingdom Payment Systems Regulator Full time

About the PSR

Every time anyone uses a cash machine, transfers money, uses contactless, or gets paid, they use a payment system. Payment systems are always evolving and the PSR is here to make sure they work well for everyone. In a fast-moving environment, we challenge the industry to adapt by supporting innovation and improving competition so that the UK benefits from world-leading payment systems. We encourage collaboration to help solve problems and when we need to, we take difficult decisions and use our powers. We change our approach to get the best outcome for everyone. We're a subsidiary of the FCA but are fully independent with our own Managing Director and Board. We're funded by the payments industry and are directly accountable to parliament Why join the PSR? There are so many reasons why the PSR is a great place to work We have a great office, providing an excellent agile working environment, you will be joining a friendly team with an important role to play in the development of cutting-edge policy. So, if you are motivated by making a difference to how we all make payments, then we are for you. In addition, we offer a wide variety of training and learning opportunities as well as access to the FCA Academy which has a wealth of resource available to us. We are committed to building and sustaining a diverse and inclusive workplace so that we can represent the fullest range of views and ideas. Our commitment includes disability, ethnicity, LGBT and gender identity through to mental health and social mobility issues. As an inclusive employer, we support a hybrid and flexible approach to working so when you apply, do please indicate any requests for flexibility. We're delighted to offer an associate level opportunity in our policy team as we continue to grow and evolve to deliver our ambitious strategy. We are specifically looking for candidates to a role in our scheme and processing fees market review team, which is seeking to understand if the supply of scheme and processing services is working well having regard to our competition, innovation and protection of service-users objectives. As an Associate, you will be expected to:
  • Contribute to the delivery of policy projects and analysis, independently and as part of a team. You'll also need to draft briefings to explain complex issues, often within tight timeframes
  • Work as part of multi-disciplinary project teams, building relationships with policy, economist, legal and communications colleagues, delivering high quality work
  • Liaise with a wide variety of stakeholders, including firms, government, other regulators, and consumer groups, to gather evidence, test policy options and explain our approach
  • Present policy recommendations to PSR leadership
Purpose of the role This is an exciting new central role giving you sight of the breadth of work across the organisation and providing invaluable insights to our Executive and Board. You will lead on risk management in the PSR, providing second line of defence (2LoD) challenge and assurance on risks captured across the PSR. You will evolve and maintain risk management products and processes to ensure that they remain fit for purpose. You will lead on risk-related communications and engagement across the organisation as well as risk reporting including to the Executive, Audit Committee and Board Risk Committee. This role requires a significant amount of stakeholder engagement. You will be responsible for overseeing and reporting on open internal audit actions, liaising with the business and Internal Audit to ensure that actions are managed well. This role also acts as deputy for the Operations manager and will have some direct line management responsibilities. What will the role involve
  • Ensure that PSR risks are recorded, rated and managed consistently in a timely way, providing challenge and assurance across the organisation
  • Ownership of risk reporting at all levels of the organisation, evolving current reports and introducing new reports where gaps are identified
  • Ownership of risk-related content for our key corporate external publications on our Annual Plan and Annual Report and Accounts
  • Ownership or risk management processes and controls, ensuring that they remain fit for purpose
  • Ownership of the articulation of the control environment, including gap analysis to identify where controls are missing or could be strengthened
  • Ownership of corporate risk products, including the Risk Management Framework, Appetite, guidance and intranet content
  • Lead on the co-ordination with our Strategy division on monitoring, recording and reporting on external risks
  • Chairing of our regular organisational risk forum, bringing key contacts together across the organisation
  • Oversight and management of Internal Audit actions, including reporting and coaching action owners to complete on time
  • Managing the relationship between the PSR and FCA teams in Internal Audit and Risk and Compliance
  • Line management of Associates in the Operations Division
  • Deputy to the Operations Manager for key meetings and providing cover at times of absence
About you We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum
  • Direct experience of managing risk from both a First Line of Defence (1LoD) and Second Line of Defence (2LoD) across an organisation or at least large divisional level
  • Proven experience of positively influencing senior stakeholders
Essential
  • Knowledge and experience of best practice risk management in public authorities (for example the Orange Book)
  • 2LoD experience of implementing and overseeing risk management frameworks, assuring adherence to risk policies and procedures
  • 1LoD experience of actively mitigating risks through implementing robust controls
  • Experience of quality assuring the work of others
  • Excellent stakeholder engagement skills including evidence of working with and ability to influence senior leadership
  • Can demonstrate confidence and the ability to diplomatically challenge and change existing ways of working, using change management techniques to ensure colleagues are bought in to changes
  • Evidence of establishing and maintaining a network to enable efficient delivery
  • A demonstrable ability to manage, motivate and coach colleagues on risk management best practice
  • Ability to draft compelling committee papers, clearly drawing attention to key discussion and decision points
  • Experience of risk analysis through the production of concise but clear reports and MI on key risks, trends, themes, indicators and controls
  • Can evidence examples of delivering outcomes and outputs against tight timeframes with experience of prioritising from a complex workload and the necessary time management skills to ensure consistent delivery
PSR Values All members of PSR are expected to demonstrate the PSR Values of Integrity , Unity , Engagement , Knowledge & Purpose . In order to represent the people and organisations that we serve, we are committed to building and sustaining a diverse and inclusive workplace. Our commitment includes disability, ethnicity, LGBTQ+ and gender identity, mental health and social mobility issues. We are proud signatories of the Women in Finance Charter, we hold the Level 2 Carer Confident accreditation from Carers UK and we signed the Social Mobility Pledge in June 2020. Useful information
  • These roles are graded as Lead Associate - Regulatory
  • These roles are based in London
  • The roles offer a competitive salary and a comprehensive benefits package
  • Applications close at 23.59 on 2nd June 2024 and interviews will be conducted week commencing 10th June
  • If you are interested learning more about these roles, please contact Katie Ayling on
  • Want to know what it is like to work at the PSR? Check out this short video PSR recruitment video YouTube
Please note, applications must be submitted through our online portal. (We are unable to accept applications sent via email.) Conflicts of interest All applicants to the PSR are required to demonstrate that they do not have other interests likely to conflict with their responsibilities as an employee of the PSR. You should declare any potential conflict of interest as early as possible in the selection process (via the named recruitment contact), and also disclose information or personal connections that, if appointed, might be open to misperception. Any potential conflicts of interest will not prevent candidates going forward to interview but may, if appropriate, be explored during the interview to establish how the candidate would address the issue(s) should they be successful in their application. For more information on conflicts please visit: #J-18808-Ljbffr

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