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Reception Administrator

3 months ago

East London, United Kingdom Leonardo Royal Hotel London Tower Bridge Full time

Job Ref:
JI22431

Branch:
Leonardo Royal Hotel London Tower Bridge

Location:
Leonardo Royal Hotel London Tower Bridge

Salary/Benefits:
Competitive Salary + Fantastic Benefits

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:07/03/2024

Closing date:09/04/2024

Be Yourself - Be a Bold Team Player - Be Leonardo


As a Reception Administrator you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day.

Take a deep breath because you'll be stepping into a busy role Working as part of a vibrant team, you'll be an ambassador for the hotel as the first person our guests will meet.

Whilst organising all aspects of the check-in and check-out processes, you'll be offering guests the real 5-star treatment at our hotel

If you're our ideal Reception Administrator, you will:

  • Be yourself
  • Be passionate to make a difference and eager to bring new ideas to the table
  • Be courteous to guests and colleagues at all times
  • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
  • Have topnotch organisational skills
  • Be dependable, and a reassuring influence for guests

Why come join us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community.

In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager.

Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality

Our Story


Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel.

We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years'; there's never been a more exciting time to join us

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you've been dreaming of
  • Companywide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Free hot meals whilst on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing jobrelated training programmes with clear paths for progression

About Leonardo Royal Hotel London Tower Bridge:

Leonardo Royal Hotel London Tower Bridge is perfectly situated next to the iconic Tower Bridge and Tower of London, and just a short distance from top sights like Borough Market and the HMS Belfast, making it a convenient base for guests visiting London for either business or leisure.

The hotel boasts 370 spacious bedrooms, some boasting sweeping views of the city and the adjacent Tower Bridge, a selection of bars and restaurants, a state-of-the-art Health and Fitness Centre with 25 metre pool, 17 meeting and events suites spread over 2 floors and Ajala Spa.


About Leonardo Hotels:

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.


Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel.

We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality
- it is all about how you interact with others and how you can demonstrate our values
:Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are.

All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment.

We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations

We also offer excellent employee benefits, including hug