C003539 Senior Technician Information System Admin

2 weeks ago


Northwood, Greater London, United Kingdom EMW, Inc. Full time

NOTE: Previously proposed candidates were non-compliant for the following reasons: Candidate has never worked in functional applications and does not have requisite UNIX/Linux and SQL knowledge or experience. Candidate did not have Functional Application knowledge/experience. Candidate has never worked with functional applications or with UNIX/Linux systems and has lack of SQL knowledge.

Deadline Date: Wednesday 5 June 2024

Requirement: Senior Technician Information System Administrator

Location: Northwood, GB

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1200

Required Start Date: 15 July 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

Under the direction of the Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:

  • Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, Email, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.
  • Works as part of a team providing 24/7 support of services as directed.
  • Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
  • Delivers, activates and maintains end user applications as directed.
  • Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services.
  • Performs other duties as may be required.

12 hour shifts with 1 hour non-working lunch.

Pattern is 4 days, 4, nights, 8 days off.

They repeat this 5 times then they have 28 days off.

Two Staff members will be on shift together at all times.

Shift pattern subject to change upon arrival of additional shift workers.

Requirements

Skill, Knowledge & Experience:

  • The candidate must have a currently active NATO SECRET security clearance
  • Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
  • Experience of Configuration Management and Service Asset Management.
  • Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.
  • ITIL Foundation certificate.
  • Prior experience of working in an international environment comprising both military and civilian elements.
  • Knowledge of NATO responsibilities and organization, including ACO and ACT.


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