Front Desk Receptionist

1 week ago

London, United Kingdom Head South Hair & Beauty Studio Full time

Receptionist at Head South Hair & Beauty Studio

At Head South Hair & Beauty Studio, we are on the lookout for a bright and proactive Receptionist to be part of our chic salon situated in the vibrant Battersea neighborhood along Northcote Road. As our potential candidate, you should have a genuine interest in the beauty field, a dedication to delivering top-notch customer service, and the capacity to thrive in a lively salon setting.

We have both Full-time and Part-time positions up for grabs.

Key Responsibilities:

  • Communication: Handling phone calls and responding to client inquiries promptly and accurately.
  • Customer Engagement: Actively interacting with clients, whether in-person or virtually, to create a warm and attentive ambiance.
  • Scheduling: Efficiently organizing and managing appointments to optimize stylist availability and enhance customer convenience.
  • Transactions: Processing payments and managing financial transactions with precision and integrity.
  • Customer Service: Delivering exceptional customer service while consistently applying the Head South service standards to ensure client satisfaction and loyalty.
  • Social Media: Assisting the Salon Manager in crafting content and engaging in social media activities.
  • Salon Maintenance: Keeping the work area clean and well-organized, while adhering to hygiene and safety protocols.

Skills and Qualifications:

  • High school diploma or relevant work experience.
  • Ability to maintain a positive attitude.
  • Excellent communication skills.
  • Confident, courteous, efficient, and approachable.
  • Familiarity with social media platforms like Instagram and TikTok.
  • Previous exposure or knowledge in the hairdressing/beauty sector is desirable.
  • Proficiency in English; knowledge of additional languages is advantageous.

Perks of the Position:

  • £12.50 per hour with additional incentives based on performance.
  • Complimentary top-rated hair services (T's and C's apply).
  • Generous staff discounts on products.
  • Access to an executive training program led by our directors to advance your career towards Salon Manager status.
  • Invitations to exclusive Fashion Events.
  • Opportunity to work with A-list clientele and International Brands.
  • Modern and welcoming Team Member facilities.

If you are a collaborative individual eager to expand your skills and progress with our salon, we would love to hear from you

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