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Senior Civil Enforcement Officer

3 months ago

Preston, Lancashire, United Kingdom Marston Holding Limited Full time

Vacancy ID:

  • Town:
  • Preston
  • Closing Date:
  • 31Mar2023
  • Salary:
Role - Senior Civil Enforcement Officer

Location - Varied across North West

Professionalism - Achieving the Highest Standards Accountability - ownership and responsibility of our actions
Respect - For each other and customers Transparency
- open in the way we engage and do business
Innovation - Enthusiasm for new ideas and technologies

Do you enjoy working outdoors, helping people and have great communication skills?

Do you have excellent customer service skills and enjoy being active?

If so, NSL are currently recruiting for a Senior Civil Enforcement Officer

What you will be doing


You will be briefing and posting our Civil Enforcement Officers to their duties and dealing with any queries or questions they might have in absence of the Manager.


You'll also assist in the training of new Civil Enforcement Officers and to act as relief and cover for the Manager and the other enforcement staff during periods of absence.


You will also be responsible for enforcing legislation and the Council's policies in respect of parking controls, issuing Penalty Charge Notices to vehicles in contravention of the regulations.


You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.


Your day will be spent, mostly outside, in all weathers, walking up to 10 miles per day, so please consider this before you apply.


You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.

You will be required to work 42.5 hours per week, Monday to Sunday (including Bank Holidays). Shifts vary so flexibility for the role is essential.

What you will need
Full UK Drivers licence


You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers.


PC skills would also be an advantage, as you will be using a hand held device daily and admin duties.


In return for your hard work
Free uniform

Paid Holiday

Employee Benefit Scheme

  • Including Cycle to Work Scheme,
Childcare vouchers & Discounts Reward & Recognition Scheme
Training & development opportunities

Employee Consultative Committee to represent the voice of colleagues

The main aspect of this role is also know externally as a Traffic Warden