Content and Assessment Leader

2 weeks ago

London, Greater London, United Kingdom Pearson Full time

Functional Skills Content & Assessment Leader

About Pearson


We are the world's learning company with more than 24,000 employees where we serve people in the community (nearly 200 countries).

We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalised learning at scale.

We believe that wherever learning flourishes so do people. We're committed to a world that's always learning and to our talented team who makes it all possible.

We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.


Pearson is regularly featured on the Forbes list of Best Employers and we are recognised in the Best Employers for Diversity 2019 awards.

Pearson is listed on both the London and New York stock exchanges (UK:
PSON;

NYSE:
PSO).

Why we need you


We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world.

Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.


About the job
At Pearson, we are Brave, Imaginative, Decent and Accountable.

We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners.


We are looking for an Content and Assessment Leader - Vocational Assessment (external & internal assessment) to join our team on a permanent basis.


The FS Content & Assessment Leader (CAL) supports the Qualifications Delivery & Award Manager (QDAM) and immediate team on a daily basis to oversee a range of FS Qualifications, ensuring stakeholders experience a quality service.

The post holder will ensure that business processes are carried out to a high standard, in accordance with all appropriate internal and external requirements, and can withstand scrutiny by internal audit and key stakeholders - including external quality assurance bodies, regulators, employers and learners.


Key Accountabilities:

-
Content Management

  • Commissioning live secure content for FS using our Ten Stage Quality Assurance program. This involves detailed planning, scheduling and management of remote teams to meet publishing deadlines.
-
Customer Service

  • Focusing on delivering excellent customer service throughout all tasks, projects and processes.
  • Managing own performance in relation to internal and external service levels, for example timely resolution of customer queries, communicating professionally.
-
Assessment Activities

  • Delivering FS Qualifications through the regulated processes of Pre standardisation, standardisation & awarding, approving grade boundaries which are fit for purpose and defendable.
  • Adhering to regulatory and internal procedures and obligations at all stages.
  • Delivering meetings and/or quality assurance activities relevant to the safety of certification.
-
Planning, Project and Information Management

  • Updating and reporting on key management information to the QDAM, ensuring all data is uptodate and accurate.
  • Producing and maintaining plans of work based on the management information to ensure milestones are met.
  • Escalating issues and risks to the QDAM in a timely manner together with potential solutions.
  • Contribute to crossdepartment projects, supporting other team members and meeting deadlines.
-
Quality Management

  • Maintaining good working practices to maximise accuracy, economy, efficiency and security, for example ensuring quality of marking is completed correctly and to deadline.
  • Preparing materials and implementing action plans required for adhoc audits and regulatory scrutiny activities
  • Understanding and operating within the content production Quality Management
  • Impacting the quality of work of own team and customers
-
Relationship Management

  • Motivating and leading their sectors and teams of Senior AAs through constant change, reviewing regularly in order to deliver improvements to the quality and efficiency of the assessment process.
  • Support the recruitment of Senior AAs.
  • Manage Senior AAs, continuously assessing their performance and giving regular feedback, including annual appraisals of their performance (e.g. Senior AA Review).
  • Building and maintaining effective relationships with the AA workforce and internal stakeholders to develop mutually acceptable service level agreements.
  • Building and maintaining effective relationships with Managing relationships effectively within own area.
  • Managing own workload and support to new joiners.
-
Other Activities

  • The postholder is expected to demonstrate a flexible approach to the role. As such, the c

  • Content Strategy Manager

    1 month ago

    London, Greater London, United Kingdom Publicis Content Full time

    We are on the search for a brilliant Content Strategy Manager to join our team. In this role, you will support Neom, a special economic zone in northwest Saudi Arabia, with diverse regions, islands, and landscapes. It aims to be a global hub for entrepreneurship and urban living, and they are a key client of the strategy team.What will I be doing?In this...

  • Strategic Content Manager

    2 weeks ago

    London, Greater London, United Kingdom Publicis Content Full time

    We are on the search for a brilliant Content Strategy Manager to join our team. In this role, you will support Neom, a special economic zone in northwest Saudi Arabia, with diverse regions, islands, and landscapes. It aims to be a global hub for entrepreneurship and urban living, and they are a key client of the strategy team. What will I be doing? In this...

  • Assessment Leader

    2 weeks ago

    London, Greater London, United Kingdom Pearson Full time

    Assessment LeaderThis is a Fixed Term Contract, with full time hours for a duration of 12 months.About usPearson is working with the world's leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to helptheir students...

  • Director of Content

    2 weeks ago

    London, Greater London, United Kingdom Content Design London Full time

    As the Director of Content, you will lead our team of talented content designers and shape projects with our most high-profile clients.About Content Design LondonWe are a team of thinkers and doers, united by the belief that content should be accessible to everyone.Trusted by some of the world's most well-known brands, we advocate for human-centered...

  • Vq Assessment Leader

    2 weeks ago

    London, Greater London, United Kingdom Pearson Full time

    VQ Assessment Leader -_may be deployed across New Tech award, BTEC or T-Levels activities_About usPearson is working with the world's leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to helptheir students learn....

  • Vq Assessment Leader

    2 weeks ago

    London, Greater London, United Kingdom Pearson Full time

    VQ Assessment LeaderAbout usPearson is working with the world's leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to helptheir students learn. As the world's learning company, we aim to be the standard setter for...

  • Assessment Manager

    2 weeks ago

    London, Greater London, United Kingdom Revalue Nature Full time

    You can expect: Shared purpose, culture and values Unbeatable work flexibility and balance - A truly remote first role with the option to visit our office space in London if that's what works best for you A diverse team of colleagues, partners and clients based all around the world A team with unrivalled experience and track-record in the sector The...

  • Content Writer

    2 weeks ago

    London, Greater London, United Kingdom Insider Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

  • Director, Data Quality

    2 weeks ago

    London, Greater London, United Kingdom Content Design London Full time £70,000

    As a Director of Content, you'll be responsible for leading our team of talented content designers and shaping projects with our most high profile clients. About Content Design London We're a team of thinkers and doers, united by the belief that content should be accessible to everyone. Trusted by some of the world's most well-known brands, we advocate for...

  • Content Editor

    2 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time

    SummaryAs a Food Content Editor at M&S, we are looking for a dynamic and talented content copywriter and food expert with digital expertise to play an important role in delivering editorial and recipe content across email, web, social and print, to support the Marketing function of M&S Food.This role covers multiple remits, from overseeing online editorial...

  • Content Editor

    4 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time

    SummaryAs a Food Content Editor at M&S, we are looking for a dynamic and talented content copywriter and food expert with digital expertise to play an important role in delivering editorial and recipe content across email, web, social and print, to support the Marketing function of M&S Food.This role covers multiple remits, from overseeing online editorial...

  • Freelance Senior Editor

    2 weeks ago

    London, Greater London, United Kingdom Green Park Content Full time

    Senior Editor India Freelancer Starting in June 2024 Responsibilities: Manage a team of writers and editors, briefing and editing all articles. Create and update an editorial content strategy that meets both audience and brand needs, using traditional publishing content formats. Maintenance of the editorial calendar, ensuring all outputs across...

  • SEO Content Executive

    21 minutes ago

    London, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsOur online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge Omnichannel & Online? You'll also be joining us at an exciting time, as we have ambitious plans to drive online growth...

  • Content Writer

    2 weeks ago

    London, Greater London, United Kingdom Reuben Sinclair Full time

    **About the Employee Experience Consultancy:Our client is a world leader in measuring and analysing the experiences of employees in their places of work. Their data and insight help their clients make informed, forward-thinking decisions that allow them to minimise risk, plan for the future, and benefitfrom great employee workplace experience. Operating on a...

  • SEO Content Executive

    2 weeks ago

    London, Greater London, United Kingdom Marks and Spencer Full time

    Summary Our online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge Omnichannel & Online? You'll also be joining us at an exciting time, as we have ambitious plans to drive online growth and...

  • Content

    2 weeks ago

    London, Greater London, United Kingdom Fintechnews Full time

    With a heavy focus on raising our profile and brand awareness in the UK and Europe among e-commerce, FinTech and Travel merchants, the Head of Content will play a pivotal role in shaping our brand's voice and presence across all platforms. This individual will be responsible for developing and executing our content strategy, overseeing public relations...

  • Head of Content

    2 weeks ago

    London, Greater London, United Kingdom DROOL Full time

    About DROOLDROOL is an exciting e-commerce startup that's on a mission to become the world's most progressive destination for discovering and shopping unique contemporary art prints. We serve a global audience and are focused on representing the world's most exciting up-and-coming illustrators, designers, painters and photographers. We're tired of the...

  • Content Developer

    2 weeks ago

    London, Greater London, United Kingdom Institute of Directors Full time

    Job AdvertJob title:Content DeveloperDepartment:Professional Development (PD)Framework:ProfessionalReporting to:Content Development ManagerKey relationships:Professional development content teamProfessional development operations and delivery teamProfessional standards teamCommercial teamExternal course leadersManagement teamKey suppliersKey...

  • Content Lead

    2 weeks ago

    London, Greater London, United Kingdom Tiro Partners Limited Full time

    Job DescriptionContent Lead / Commercial Content Lead / Content Strategy / CommercialContent Lead We are searching for a Head of Content / Content Lead with experience in communicating with markets via all a variety of relevant channels.The client is a leading healthcare organisation that are building one of the most exciting projects in the industry.Content...

  • Content Lead

    2 weeks ago

    London, Greater London, United Kingdom Tiro Partners Limited Full time

    Content Lead / Commercial Content Lead / Content Strategy / Commercial Content Lead We are searching for a Head of Content / Content Lead with experience in communicating with markets via all a variety of relevant channels. The client is a leading healthcare organisation that are building one of the most exciting projects in the industry. Content Lead /...