Customer Service Administrator
2 weeks ago
- Friday between the hours of 8.
Your key duties in this Customer Service Administrator role will include but are not limited to:
Communicate with internal departments to ensure that the customer requirements are met and that correct materials are dispatched.
Communicate effectively with customers.
Liaise with external suppliers and hauliers to ensure that orders are delivered to the customer on time.
Deal with any transport issues and liaise with the customer and the haulier to resolve the issues.
Ensure accurate data input, process customer orders from receipt to delivery within company timescales and process invoices and credits where applicable.
Generate and place purchase orders with suppliers for direct deliveries, including suppliers overseas.Raising quotations.
Dealing with customer queries.
Provide administrative support for the Technical Sales Managers.
Organise transport including Europe to UK.Any other duties which may be required.
Skills and Experience required to be considered for this role:
Excellent communication skillsHigh attention to detailProblem solverHighly organisedAbility to prioritise workExperience using Office 365 applications, including Share PointExperience in using an ERP systemAdministration, Call Centre and Customer Service experienceIf you feel like you meet the above criteria & would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat
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