IT & Facilities Manager

2 weeks ago

Barking, Greater London, United Kingdom Hapag-Lloyd AG Full time


IT & Facilities Manager

IT & Facilities Manager
  • Full or Part Time
  • Barking, UK
  • With Professional Experience
  • 5/31/24

About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

Overview

Hapag-Lloyd is a leading global container shipping line with a rich history dating back more than 175 years. Our company is committed to providing high-quality, reliable, and sustainable shipping solutions to our customers around the world. As part of Strategy 2030, we aim to be recognised as the number one choice for quality in our industry. The primary objective of this role is to lead, motivate and inspire a team, ensuring that the company's corporate IT and facilities strategy is implemented and maintained effectively. This position is expected to collaborate effectively with colleagues in all other areas of the business to increase internal efficiencies and provide significantly improved service quality.

Tasks & Responsibilities
  • Manage IT activities, including first-level support for networking, servers, clients, printing, and backup; IP telephony, contact centre and video conferencing; user authorisation.
  • Manage local communication contracts, mobile phones & office consumables.
  • Support the Senior Management team relative to IT activities.
  • Support corporate IT with local planning and implementation of system and hardware upgrades.
  • Maintain an active role in day-to-day IT operations.
  • Monitor hardware usage and analyse user requirements to ensure maximum utilisation of hardware.
  • Ensure that IT regular audits take place, and that the IT asset database is kept up to date.
  • Ensure seamless local IT operational reliability.
  • Manage buildings maintenance activities in the Barking head office, including HVAC, water system, lifts, utilities, grounds maintenance, lighting, electrical and plumbing.
  • Manage reception, switchboard, and security.
  • Oversee office facilities including cleaning, catering, plants, and furniture.
  • Ensure all scheduled testing is carried out at the appropriate time.
  • Organise office moves, refurbishments and layout changes.
  • Respond to emergency situations or other urgent issues involving the building and/or IT infrastructure.
  • Assist in preparation of IT and facilities capital investment and cost budgets.
  • Authorise supplier invoices and monitor same against budgets.
  • Ensure the company complies with all relevant health and safety legislation.
  • Ensure that UK offices, staff and activities are fulfilling the quality and environmental aims of the company's Sustainability Policy.
  • Manage a small team of IT and facilities coordinators.
Person Specification
  • · Open to taking on new challenges with a 'hands-on' approach.
  • · A commitment to delivering excellent customer service.
  • · Good verbal and written communication skills.
  • · A team player with a sense of personal responsibility and accountability.
  • · The ability to work proactively in a structured, organised and analytical manner.
  • · Capable of working with multiple systems and supportive of digital transformation.
Equality & Diversity

At Hapag-Lloyd, we believe in the power of diversity and equality in the workplace. We are committed to creating an inclusive environment where all individuals, regardless of their background, can thrive and contribute to our success.

We encourage applicants from all walks of life, including those from underrepresented groups, to apply for our job openings. We value the unique perspectives and experiences that each individual brings, as it enriches our team and fosters innovation.

We are dedicated to providing equal opportunities for all employees and applicants, and we actively promote a culture of respect, fairness, and inclusivity. Join us in building a diverse and vibrant workforce, where everyone's talents are recognised and celebrated.

As part of our commitment to driving equality and diversity, all job advertisements are open to both full-time and part-time workers.

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