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Customer Transactions Support

3 months ago

Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

We are seeking a motivated and enthusiastic member of the team to work alongside colleagues to support the Customer Transactions Team.

You should have excellent verbal and written communication skills and experience of maintaining spreadsheets and systems with accurate data entry.


This is a very busy and varied role and requires experience of supporting customers with a range of needs and queries including handling conversations of a confidential and sensitive nature.

The role provides admin support to the teams other areas of responsibility including Grants, Lincs Lotto and Independent Visitors and supports the development of the services key functions.


Hours are generally core office hours, however, we work on a flexible basis and some evening and weekend work may be required.

A flexible attitude and commitment to working as a positive member of the team is required.

For more information, please contact Catherine Lowe or Laura Flockhart on

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected.

We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be.

We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.