Quality Manager
2 weeks ago
Aims
To ensure we adhere to the highest possible standards of quality and compliance, whilst closely monitoring learner progress through the robust and efficient implementation of our quality strategy.
To manage, develop, implement and drive forward quality improvementsby monitoring and supporting staff performance indicators in line with the Education inspection framework.
Overall lead for the internal quality assurance process in accordance with awarding bodies and other regulatory bodies' standards in order to ensurequality and effectiveness of qualifications attained.
Accountable for managing and maintain all IQA processesDuties Include:
- Responsible for the development and management of the internal quality strategy.
- Responsible for ensuring compliance and best practice in line with Awarding and Regulatory bodies.
- Ensure changes in quality standards and procedures are effectively communicated and implemented across the organisation.
- Plan and implement an annual programme of monitoring through audits, observations and sampling the "3 I's"; Intent, Implementation and Impact in line with the current Education Inspection Framework. Identifying improvements and ensuring best practices,reporting outcomes to SMT and Teams.
- Collate data and information from all departments within the business and produce the annual Self[1]Assessment Report (SAR) and Quality Improvement Plan (QIP).
- Monitor, review and evaluate actions within the Quality Improvement Plan and ensure relevant information is communicated with the SMT in a timely manner.
- Reinforce companywide document control procedures, maintaining documentation tracking and version control.
- Manage relevant surveys, carrying out benchmarking and analysis to develop actions plans to drive continuous improvement.
- Work with the CEO to ensure members of Staff are kept up to date with the latest government requirements for Apprenticeships.
- To work closely with all teams to ensure the communication in respect of the internal quality process is effective and robust
- Support Staff during probation and with Staff on a Performance Improvement Plan (PIP)
- Liaise with and provide support to LST regarding ESFA contract compliance and awarding organisation obligations.
- Attend Data Compliance Meetings, informing, advising and monitoring compliance with data protection legislation.
- Act as nominee for the organisation of external inspections including Ofsted, Matrix and GTA England; reporting outcomes to SMT and Staff.
- Act as the main point of contact for Awarding Organisations and Quality Standards and maintain systems, organise and host visits.
- To deal with action points from External Quality Assurance visits
- Actively contribute to the GTA England Quality Forum, Peer Review Team and other relevant partnerships.
- Accountable for managing and maintaining the teaching and assessment on the Internal Quality Assurance Award and Assessor Awards/Certificate and provide advice and guidance for Staff completing teaching qualifications.
- Creating relevant inhouse training programmes for Staff and monitor Awarding Organisation compliance with Professional Development requirements.
- Comply and assist with GTAE requirements, audits and inspections.
Standard Responsibilities:
- Promote the business in a positive manner at all times
- Promote the equality, diversity and safeguarding of learners, staff and visitors at all times
- Contribute to the implementation of the company business plan, selfassessment report and quality improvement plan and processes
- Always maintain discipline and cleanliness within the centre
- Ensure a high standard of health, safety and welfare to learners, staff and visitors at all times
- Ensure own training and development is up to date and relevant to business requirements
- We reserve the right to request employees to assist with reasonable additional duties as and when required; including attendance at careers fairs and similar business related events
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