DIO - Housing Estate Officer

This is an exciting opportunity to join the Defence Infrastructure Organisation which is a business unit within the MoD and is 2 years into a contract change with the Future Defence Infrastructure Services (FDIS). FDIS incorporates three key principles of Excellent Performance from Suppliers and DIO, Empathetic handling of Customer and Families and Improved Customer Communications. The post of Housing Estate Officer is multifaceted and necessitates tasks carried out at both the desktop and on the MoD Estate.

The successful candidate will be a motivated, self-starter who is able to manage and prioritise workloads according to contract deliverables and risk based analysis and to establish relationships with a wide range of stakeholders. Strong interpersonal skills to build relationships that promote collaboration between a range of stakeholders that support continual improvement. Forward thinking, ability to see the bigger picture with an awareness of sustainability concepts, able to produce novel ideas that contribute to the 'lived experience'. An awareness of contract compliance principles that drive performance results and a determination to change and improve especially when difficult situations arise. Demonstrate a personal dedication to the DIO Guiding Principles and 'Safety First' value. The post will include travelling to the business areas with the use of government provided vehicle.

Person specification

The post of Housing Estate Officer is multifaceted and necessitates
tasks carried out at both the desktop and on the MoD Estate.

• The post will include travelling to the business areas with the use of government providedvehicle.
• Demonstrate a personal dedication to the DIO Guiding Principles and 'Safety First' value.
• Contract deliverables assurance both on and of the Estate.
• Stakeholder engagement.
• Coordination of activities that support Private Finance Initiative (PFI) property management including, where necessary,conducting move in and move out appointments.
• Property inspections to determine condition and inspection of building works.
• Support to resolution of complaints.
• In occupation queries and working with supply chain partners to resolve difficulties.
• Total patch management with strong emphasis on improvement strategy.
• Identification of supply chain capability gaps and drive to develop innovative ways of working.
• Ensure local compliance with legislative and mandatory requirement.
• Management of billable works.
• Identification of works that support future programming and capital investment.
• Support the Housing Estate Manager with ad hoc business management tasks.
• Management of New Build Development Properties (Capital Purchase)

Licences
Full UK driving licence is required due to travel to housing estates andindividual properties not all of which are accessible by public
transport. Full responsibilities of the post cannot be achieved withoutthis.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• EM 1.1 - Understanding how the estate can support the structure and behaviour of an organisation - Awareness Level.
• EM 1.5 Understands the importance of maintenance to building structures and the role of maintenance in supporting the operational function of estate assets - Awareness Level

Benefits

Alongside your salary of 28,300, Ministry of Defence contributes 7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Highly competitive Pension Scheme
• Alternative working practices such as working from home
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
• Enhanced maternity, paternity and adoption leave
• Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens

To learn more about our full range of benefits, view our Candidate Information Guide attached.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Ability, Experience and Technical skills.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Experience

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

At sift and interview, you will be assessed against the following:

Behaviours

• Delivering at Pace
• Working Together
• Communicating and Influencing

Technical skills

• EM 1.1 - Understanding how the estate can support the structure and behaviour of an organisation - Awareness Level.
• EM 1.5 Understands the importance of maintenance to building structures and the role of maintenance in supporting the
  operational function of estate assets - Awareness Level

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers- .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

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