Current jobs related to Customer Relations Officer - Portsmouth, Portsmouth - Blue Arrow

  • Customer Relations Coordinator

    1 month ago

    Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    Customer Service – Billing and Network Support Associate Location: Remote Salary: £25,000 - £29,562 per annum Hours: Flexible scheduling including weekends Entry Level Position Comprehensive training provided. Join our dedicated team at Charles Taylor and become an essential part of our outstanding customer service operations. In...

  • Client Relations Specialist

    1 month ago

    Portsmouth, Portsmouth, United Kingdom SSE Full time

    About the PositionLocation: Office-basedCompensation: Competitive salary with a comprehensive benefits package designed to support your family, finances, and overall wellbeing.Work Schedule: Permanent | Full-Time, 37 hours per week, Monday to FridayWe are seeking dedicated Client Relations Specialists to become integral members of our team on a permanent...

  • Client Relations Specialist

    1 month ago

    Portsmouth, Portsmouth, United Kingdom SSE Full time

    About the PositionBase Location: Portsmouth, HavantSalary: £28,072 - £32,605 along with a variety of additional benefits to support your family, finances, and overall wellbeing. Working Pattern: Permanent | Office based | Full Time, 37 hours per week, 08:00 - 17:00 Monday - Friday We are seeking Client Relations Specialists to become integral members of...

  • Employee Relations Specialist

    3 weeks ago

    Portsmouth, Portsmouth, United Kingdom TC-Group Full time

    About the RoleWe are seeking an experienced HR Advisor to join our client services team at TC-Group in Portsmouth. As an HR Advisor, you will play a key role in providing wide-ranging HR advice and support to our clients, working closely with the HR Business Partner and the HR Assistant.Key ResponsibilitiesProvide clear and supportive HR advice to clients on...

  • Client Relations Supervisor

    1 month ago

    Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Full time £25,000

    An exciting opportunity has arisen for a skilled Customer Services Team Leader to oversee a dynamic team dedicated to managing diverse client inquiries. In this role, you will be responsible for nurturing client accounts and fostering strong relationships, ensuring that each inquiry is handled with care and precision. Work Arrangement: This position offers...

  • Customer Service Representative

    2 hours ago

    Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Housing Office team as a Customer Service Representative. As a key member of our front-line team, you will provide exceptional service to our customers, responding to their queries and concerns in a professional and courteous manner.Key ResponsibilitiesProvide...

  • Client Relations Administrator

    1 month ago

    Portsmouth, Portsmouth, United Kingdom Workshop Recruitment Full time £24,000 - £27,000

    About the Role: Our client, a global leader in logistics and distribution, is seeking a dedicated Full-Time Client Relations Administrator. This position is ideal for individuals with strong organizational skills who are eager to support the Sales team in managing both new and existing client accounts. Key Responsibilities: Assist in the management of client...

  • Housing Officer

    3 weeks ago

    Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

    Housing Triage SpecialistSalary: Band 5 - £24,362 - £26,073 per annumPermanent PositionThe Housing Triage Specialist will be the primary point of contact for customers seeking assistance with housing-related issues. The Housing Needs Advice & Support team at Portsmouth City Council works directly with customers to address housing concerns and prevent...

  • Senior Office Lead

    1 hour ago

    Portsmouth, Portsmouth, United Kingdom Kyndryl Full time

    Senior Office Lead Job DescriptionWe are seeking a highly skilled and experienced Senior Office Lead to join our team at Kyndryl. As a Senior Office Lead, you will be responsible for delivering top-notch Data Center & Office Services to our commercial and internal customers.Key Responsibilities:Manage site operations, including service partners, suppliers,...

  • Aerospace Customer Account Manager

    2 days ago

    Portsmouth, Portsmouth, United Kingdom Carbon60 Full time

    Job OverviewCustomer Account Manager - AerospaceCarbon60 is seeking a skilled Customer Account Manager to join their team in Portsmouth. This is a Monday to Friday contract with no shift work.Key Responsibilities:Account Development: Build and maintain strong relationships with assigned aerospace customers, ensuring exceptional service and satisfaction.Order...

  • Aerospace Customer Account Manager

    2 days ago

    Portsmouth, Portsmouth, United Kingdom Carbon60 Full time

    Job OverviewCustomer Account Manager - AerospaceCarbon60 is seeking a skilled Customer Account Manager to join their team in Portsmouth. This is a Monday to Friday contract with no shift work.Key Responsibilities:Account Development: Build and maintain strong relationships with assigned aerospace customers, ensuring exceptional service and satisfaction.Order...

  • Aerospace Customer Service Manager

    6 days ago

    Portsmouth, Portsmouth, United Kingdom Carbon60 Full time

    Job OverviewCustomer Account Manager - AerospaceCarbon60 is seeking a skilled Customer Account Manager to join their team in Portsmouth. This is a Monday to Friday contract with no shift work.The Role and Responsibilities:Customer Service and Support: Provide exceptional service and support to assigned aerospace customers, ensuring their needs are met and...

  • Aerospace Customer Service Manager

    6 days ago

    Portsmouth, Portsmouth, United Kingdom Carbon60 Full time

    Job OverviewCustomer Account Manager - AerospaceCarbon60 is seeking a skilled Customer Account Manager to join their team in Portsmouth. This is a Monday to Friday contract with no shift work.The Role and Responsibilities:Customer Service and Support: Provide exceptional service and support to assigned aerospace customers, ensuring their needs are met and...

  • Housing Standards Officer

    14 hours ago

    Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

    Housing Regulation OfficerFixed Term Contract/Secondment for 12 monthsAs a key member of the Housing Regulation team within the Private Sector Housing service for Portsmouth City Council, you will play a crucial role in delivering responsive and effective services to individuals seeking assistance with their homes. Your primary focus will be on ensuring...

  • Housing Standards Officer

    15 hours ago

    Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

    Housing Regulation OfficerFixed Term Contract/Secondment for 12 monthsAs a key member of the Housing Regulation team within the Private Sector Housing service for Portsmouth City Council, you will play a crucial role in delivering responsive and effective services to individuals seeking assistance with their homes. Your primary focus will be on ensuring...

  • Security Officer

    2 days ago

    Portsmouth, Portsmouth, United Kingdom Securitas Security Services Full time

    About the RoleWe are seeking a highly skilled and experienced Security Officer to join our team at Securitas Security Services in Portsmouth. As a Security Officer, you will be responsible for providing a high-end security service at the working location, protecting the client's employees, property, and other assets.You will be the recognized central point...

  • Security Officer

    2 days ago

    Portsmouth, Portsmouth, United Kingdom Securitas Security Services Full time

    About the RoleWe are seeking a highly skilled and experienced Security Officer to join our team at Securitas Security Services in Portsmouth. As a Security Officer, you will be responsible for providing a high-end security service at the working location, protecting the client's employees, property, and other assets.You will be the recognized central point...

  • Sales Engineer

    1 month ago

    Portsmouth, Portsmouth, United Kingdom Red Top Resources Full time

    Position Overview:A reputable organization specializing in the design and manufacturing of advanced packaging machinery is seeking a dedicated Sales Engineer. This office-based role is ideal for individuals with a solid engineering background who can effectively engage with both new and existing clients.Key Responsibilities:- Serve as the primary point of...

  • Customer Relationship Manager

    3 weeks ago

    Portsmouth, Portsmouth, United Kingdom Carbon60 Full time

    Job Title: Customer Account ManagerCompany: Carbon60Job Type: ContractLocation: PortsmouthJob Description:The Role and Responsibilities:Account Management: Serve as the primary point of contact for assigned aerospace customers, ensuring exceptional customer service and building strong relationships.Business Development: Identify and pursue new business...

  • Customer Service Representative

    13 hours ago

    Portsmouth, Portsmouth, United Kingdom HMRC Full time

    Job OverviewRole Summary:As a Customer Services Advisor at HMRC, you will play a vital role in supporting customers with their tax-related queries and providing financial assistance to families and individuals.Key Responsibilities:Handle customer inquiries and provide accurate information on tax-related matters.Assist customers with their tax obligations and...

Customer Relations Officer

3 months ago

Portsmouth, Portsmouth, United Kingdom Blue Arrow Full time

Customer Relations Office

Portsmouth PO9

£10.18 p/hr

Start Date:
ASAP

End Date 4th August 2023

Job Role:

You will be a member of a busy front-line team providing help and support to customers at the Housing Office by phone and in-person

The role includes:

  • Raising repairs to council properties and liaising with our service providers
  • Cashiering taking payments for all PCC departments
  • Taking accurate notice from tenants leaving a property and ending tenancies
  • Helping tenants with their rent account queries and some housing management queries
  • Management of an area of garages and insurance accounts
  • Understanding the purpose of each service offered by housing and using systems thinking principles when making decisions
  • Helping customers access all housing services

Skills and Experience Needed:

  • Have previous customer service experience preferably through dealing with members of the public by telephone and in-person
  • Have good communication skills and the ability to deal with a wide variety of customers
  • Be well organised, able to prioritise tasks and manage your own workload
  • Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.
  • Be numerate and able to handle money accurately as part of the cashiering role
  • Have a positive attitude towards work and actively work with your colleagues to improve the service offered to customers
  • Have some experience using computers. Training will be given on the specific systems used in housing
  • Have an awareness and understanding of the Data Protection Policy as you will be dealing with confidential information
  • Be able to work from any of the 7 area offices when required


Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.