Security Supervisor- Walsall

1 week ago


Walsall, Walsall, United Kingdom lodge service international Full time

Summary Role:


As the Security Supervisor you will be responsible for organising, managing and delivering the security service for a well-known retail store.


Duties and Responsibilities:

  • To minimise theft within retail premises by utilising security resources as applicable
  • To ensure that staff carry out arrests in accordance with ASCONE principles
  • Carry out training, coaching and mentoring as required to ensure staff operate to optimum levels
  • To lead, manage and motivate a group of staff, to ensure our clients' objectives are met
  • To ensure adherence to all legislative requirements including licensing, health and safety and employment law
  • To ensure compliance with company documentation, policies and procedures
  • Responsible for staff compliance to site Assignment Instructions
  • Responsible for completing civil recovery procedures where appropriate
  • To ensure all staff are treated fairly and equally, in accordance to the company equal opportunity police
  • When applicable, to carry out recruitment of staff in accordance with company policies
  • Your duties could also involve customer care and giving advice
  • Supervisor to take notes when participating in any formal meeting
  • Supervisor to maintain confidentiality when involved in Investigations or Disciplinaries.
  • Supervisor to carry Audits on all paperwork to ensure GPDR policies are met
  • Supervisor to investigate all leads regarding dishonest behaviour by staff or customers.
  • Conduct any other tasks as requested by Area Manager.
  • Carry out any reasonable request from Area Manager.
  • Supervisor to deliver support and guidance to officers in minimising late/non book on, or late arrivals.
  • Supervisor to ensure Officers complete their shift before leaving site
  • Promote good uniform standards and personal hygiene (Lodge polo, gilet, black trousers, black shoes)
  • Supervisor to build relationship with officers delivering support, guidance and direction.
  • Innovative and highly motivated individual, with the ambition and drive to succeed
  • Exceptional customer focus and care, with the flexibility and understanding of the culture of the business
  • Excellent communication skills, both verbal and written.
  • Structured and methodical approach, good analysis and problem solving skills combined with the flexibility to change priorities and response according to circumstances.
  • Highly developed interpersonal, including tact, to develop and sustain effective working relationships within and without the firm.
  • Experience of service delivery within a demanding retail environment.
  • Sufficient knowledge of the management and control of deliveries and security practices.
  • Ability to build, motivate and lead teams.
  • A full 5 year checkable employment/education history is required.

Rate of Pay:
£TBC

Hours: 40+hours per week

Date Posted:

Posted 14 hours ago

Expiration date:

May 31, 2023

Closes:

June 30, 2023

Location:

Walsall, UK

Job Title:

Security Supervisor

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