Clinic Support
1 week ago
Job summary
We are looking to recruit a Clinic Support and Results Clerk to support the HIV Community Team.
The team are currently housed in South Liverpool Treatment Centre (Garston).
Applicants are requested to view the attached tasks list for more information on the specific job role.
This is a very exciting time for Axess sexual health service with a number of innovations to be implemented alongside these developmentswith the aim of providing world class services.
Our ideal candidate will have experience of using Electronic Patient Record Systems, spreadsheets and databases, working with clinical staff at all levels and have excellent customer service skills.
**From 4th April 2024 the minimum salary requirement for a skilled visa increased to £23,200. We strongly encourage applicants who require sponsorship to review the eligibility criteria at
Main duties of the job
To undertake this role you will have experience of using Electronic Patient Record Systems, working with databases and data entry and will haveexcellent customer service skills.
You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with will commonly deal with information of a personal and sensitive nature and you will be expected to adhere to the highest standards ofconfidentiality in the course of your work.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here
Follow us on Social Media:
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Twitter - @LUHFTcareers
Job descriptionJob responsibilities
Supporting HIV community nurses in arranging ongoing care for HIV patients
Taking enquiries by phone and email including referrals to the service
Working on various systems including updating patient details.
General administrative tasks as required by the service
Person SpecificationQualifications
Essential
GCSE English Language & Maths or equivalent RSA 2(or equivalent) Typing/WP abilityDesirable
Ability to produce documents to a high standardExperience
Essential
Demonstrable previous document/system control experienceDesirable
Knowledge of NHS and/or Project Management environment advantageous PRINCE 2Knowledge
Essential
Thorough understanding of MS Office software packages, including Microsoft Outlook Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skillsDesirable
Advanced Word, Excel, Powerpoint, Database Management. Project Office software, MS Project Standard.Skills
Essential
Ability to work within a high pressure environment, and have the ability to multi-taskOther
Essential
Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision Must have an excellent telephone manner-
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