Plastic Surgery Scheduler

1 week ago

London, Greater London, United Kingdom Imperial College Healthcare NHS Trust Full time

An exciting opportunity has arisen for a highly motivated individual to join the Plastic Surgery administration team at Imperial College Healthcare NHS Trust.


  • To provide a comprehensive and efficient booking service for all Plastic Surgery patients awaiting elective treatment on the Inpatient, Daycase, and Planned Waiting Lists
  • To work with Consultants in order to help manage their waiting lists to ensure it is clean and without historic informatio
  • To ensure that admission requests are processed and booked in line with the Trust Access Policy. This requires both timely and accurate input of data onto Cerner and other electronic and paper systems as required
  • To ensure patients are treated within target treatment date
  • To recognise and correct errors in pathways on Cerner
  • To work as part of the Plastic Surgery Admissions team to provide the best possible customer service for patients and colleagues
  • To respond to and deal with a variety of often complex booking requests in a timely manner, whether by telephone or in person, ensuring that patients are booked according to clinical priority and the Trust Access Policy taking into account both patients' choice and the need to ensure that slots are not wasted
  • To analyse and troubleshoot effectively in an often challenging and sometimes unpredictable environment.


At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.

Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.


The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

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