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Customer Service Coordinator

3 months ago

London, Greater London, United Kingdom Deverell Smith Full time

Customer Service Coordinator Role
Are you meticulously organised? Are you looking to develop your career within customer care? Do you want the chance to work for a leading & award-winning property developer?


Our client is looking for a Customer Service Coordinator to be part of their bustling customer services team, operating across 8 regions.

You will be progressing defects, guiding the customer throughout the warranty period, and remain their main point ofcontact.

About you:

  • You will be practical, and able to effectively problem solve
  • You will be able to work to deadlines within a specific time frame
  • You will be exceptionally friendly and approachable
  • You will have excellent time management and be able to prioritise tasks

The Role:

  • Ensure that the customer is your up most priority
  • Ensure a full and comprehensive understanding of the customer journey
  • You will be diagnosing and progressing defects
  • Build and maintain relationships with contractors and subcontractors
  • Uphold a professional telephone manner
  • Confidently use CRM systems

The Details:
- £29k
- £33k, dependent on experience

  • Social Working Hours


 Monday
  • Friday, 9am5:30pm
  • Annual bonus
  • The opportunity to work for a leading and awardwinning property developer
  • Company private medical scheme
  • Excellent career development opportunities
  • Retail discounts
If you have any questions, please don't hesitate to contact myself, Sophia on:

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