Senior Order Administrator

1 week ago

West Drayton, Greater London, United Kingdom FreeFlight Systems Full time

SUMMARY:

Management of administrative and logistics functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Managing the reception area, including welcoming customers and guests
  • Assist in organizing and executing company required events
  • Supervising local administrative staff, assessing staff, and providing feedback on business processes to improve performance
  • Performing data entry roles, including updating records and databases for personnel, sales operations, financial, and legal information
  • Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
  • Ability to raise jobs, maintain current customer contracts and purchase orders on the ERP system. Manage customer communication, liaison with analysts, workshops
  • Execute essential shipping and receiving functions including import and export support within the business operation
  • Managing rental equipment
  • Assisting sales team with lead production, followup, and all steps from the point of sale to the delivery of the product which include providing sales data, account analyses and new product information
  • Responsible for managing Salesforce data and analytics for the sales team
  • Maintain viable longterm relationships with customers across the various channels (OEM, Airlines, Integrators, Military Services, Dealers, and Suppliers)
  • Creating and producing company reports that track all company sales goals; overall sales, quotes, revenue, and forecast statistics.
  • Works alongside multiple departments to oversee, review, and update processes to ensure efficiency and customer satisfaction
  • Will be periodically required to perform other duties as directed and assigned
  • Offer existing and new clients quotes for services across the business portfolio
  • Create and maintain process standardization documents to ensure alignment on field definitions, category usage and other interpretable processes which may corrupt the end data

EDUCATION AND/OR EXPERIENCE

  • A bachelor's degree in office administration, business administration, business management, operations management or related disciplines, or related experience
  • Attention to detail, Strong time management skills, Communication skills, and planning skills
  • Ability to work well with others
  • Organisation skills
  • Works well with deadlines
  • Knowledge of logistics systems
  • Understanding of transportation limitations and regulations
  • Ability to contribute individually to greater goal
  • Understanding of transportation issues

PERFORMANCE ATTRIBUTES & COMPETENCIES:

Leadership

  • Vision &

Strategic Thinking:
Clear vision for the possible thinks ahead about outcomes.

  • Energy: Exhibits strong desire to achieve success.
  • Problem-Solver: Objectively and logically recognizes and solves problems.

Interpersonal & Teamwork

  • Team Player: Reaches out to overcome walls; overcomes "wethey" relationships; approachable and earns respect for focus on "company" interests.
  • Communication: Speaks confidently and effectively in oneonone, team and public settings; writes clearly and concisely.
  • Persuasive: Exhibits persuasiveness in change situations and effectively finds winwin solutions.

Personal & Intellectual

  • Integrity: Sets example; doesn't ethically cut corners; earns trust and respect.
  • Intelligence: A "quick study" demonstrates ability to absorb new information rapidly.
  • Leading-Edge: Constantly looking for best practice benchmarks.
**OTHER KNOWLEDGE, SKILLS AND ABILITIES
**QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the education, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL REQUIREMENTS:

PHYSICAL DEMANDS


While performing the duties of this job, the person is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear.

The person must occasionally life and/or move up to 30lbs.

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

The Associate should be able to see, hear and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers.

If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

WORK ENVIRONMENT
While perform

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