Technical Support Officer Eo

2 weeks ago

London, Greater London, United Kingdom UK Health Security Agency Full time
The Standards Unit develops UK Standard for Microbiology Investigations (UK SMIs) for clinical and public health microbiology. We do this with colleagues from throughout the UK in multi-professional working groups and in conjunction with professional organisations.

The Standards Unit is looking for a Technical Support Officer to play an important role in providing administrative support in developing UK SMIs and assisting in other supporting activities.

Location

Colindale Avenue, London, NW9 5HT - Hybrid working available, 3 days from home.

  • Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.
The job holder will be required to carry out the following responsibilities, activities and duties:

  • Developing and maintaining UK SMIs in a robust Quality System to meet NICE accreditation standards and ISO 9001 certification.
  • Project management including the programme for developing UK SMIs; searches of scientific literature, reference indexing and importing citations into Endnote database; and convening national symposia.
  • Customer liaison and marketing.
  • Website management, data analysis and contributing to the development of complex databases.
  • To contribute to the smooth working of the Unit by providing cover for other staff where possible
  • The post holder should be able to present documents, upload documents, edit website pages on GOV.UK or other websites, analyse customer feedback questionnaires, audit reports and respond to technical and scientific queries regarding UK SMIs.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.


Benefits:

  • Learning and development tailored to your role.
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension with an average employer contribution of 27%
  • Range of health and wellbeing support
  • 26 days annual leave allowance increasing to 32 days after a 10year service.
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.

Determine your eligibility atChildcare Choices | 30 Hours Free Childcare, Tax-Free Childcare and More | Help with Costs | GOV.

UK

Selection process details

STAGE - APPLICATION & SIFT:

Your Statement of Suitability (max 1000 words) should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

If you are successful at this stage, you will progress to an interview.

STAGE - INTERVIEW

This competition will involve an interview by video.

Expected Timeline:

Interviews:
W/C 10thJuly 2023

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

Nationality requirements

  • UK nationals
  • Nationals of Commonwealth countries who have the right to work in the UK
  • Nationals of the Republic of Ireland
  • Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • Certain family members of the relevant EU, EEA, Swiss or Turkish nationals


We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

Security clearance level requirement

Check just a basic check is required.


For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band.

For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase.

Either case is determined by whichever is the highest.

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