Hotel Services

2 weeks ago


Neath, Neath Port Talbot, United Kingdom Swansea Bay University Health Board Full time

We are looking for a flexible, enthusiastic individual with the ability and initiative to work both on your own and as part of a team.

Based at Neath Port Talbot Hospital and managing our community premises within Neath Locality.


Duties will include the supervision of Hotel Services staff and service provision at the peripheral hospitals, units and health centres.

Knowledge of cleaning standards, Food Hygiene, Health and Safety together with basic computer skills are required for this position.

Good communication and management skills are required to deal with supervisory issues.

Access to transport is required in order to carry out supervisory duties in other Health Board locations.


To supervise Domestic Services staff in their day to day duties, including allocation of work, rostering, authorisation of annual leave, work performance, behaviour, personal hygiene and welfare.

To assist the Domestic Services Manager in the preparation of work schedules including the allocation of work.

To complete Caretaker or Domestic Services Assistant duties within a premise as and when the occasion arises. Daily/weekly cleaning of all areas of allocated ward, clinical area or department.

To cover his/her colleagues in a relief capacity during days off, annual leave or sickness.


To participate in Workforce functions including recruitment, selection and induction, training (including 'on the job operational training'), disciplinary, grievance, sickness management and return to work interviews, annual PADR's etc.

To participate, where appropriate, in staff counselling and disciplinary sessions.

To participate in staff recruitment exercises as determined by the Domestic Services Manager.


Deal with difficult people, situations and complaints in a sympathetic and professional manner initiating resolution where possible and if necessary escalate to Domestic Services Manager.

Any other duties as designated by the Domestic Services Manager


Swansea Bay University Health Board (formerly ABMU) was created on 1 April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.


Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn.

The Health Board employs approximately 12,500 staff.

It has three major hospitals providing a range of services:
Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.

We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals. Mental health and learning disabilities services are provided both in hospital and community settings. Morriston also delivers one of two cardiac surgery services in Wales.


The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University.

ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

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