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Reception & Experience Co-ordinator - Fixed Term

3 months ago

Andover, Hampshire, United Kingdom Rich Products Corporation Full time
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities.

From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world.

Beyond great food, our customers also gain insights to help them stay competitive, no matter their size.

Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.

Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible.

Rich's—Infinite Possibilities. One Family.

PURPOSE STATEMENT:

  • To support the Experience and WOW Ambassador with day to day administrative duties.
This is a 12 month fixed term contract.

KEY ACCOUNTABILITIES/OUTCOMES:

  • Ensure reception area is kept clean, tidy and organised at all times
  • Process all incoming calls efficiently and ensure that any messages are reported in a timely manner
  • Be the first point of contact for visitors, greeting clients in a courteous and professional manner, directing them to the appropriate person or department.
  • Management of the Inventry system including loading of visitors and supporting associates with their access cards.
  • Ensure all the post is received, opened, date stamped and distributed quickly and accurately
  • Ensure all outgoing post is franked correctly according to size/weight and destination
  • Arrange couriers as and when required, in line with the business needs.
  • Support with organising and facilitating internal meetings including room booking/setup.
  • Support the Experience and WOW Ambassador on companywide activities, e.g. CSR, social events, team activities, inductions, wellbeing initiatives etc.
  • Support the development of internal communications including visual screens, blogs and promotion material
  • General office administration tasks to include; typing, expenses, diary management, sourcing venues and ordering of Experience Team promotional items.
  • Support booking of global travel (flights, transfers, accommodation) and organising itineraries.
You must comply with Rich Products Limited Health and Safety policies and procedures at all times.

KNOWLEDGE/SKILLS/EXPERIENCE:

Critical

  • Proficient in Microsoft Office packages
  • Excellent communication skills with experience of building relationships across all levels of the organisation.
  • Solutions orientated mindset with the ability to work at pace and cope with ambiguity.
  • Strong planning and organisation skills.
  • A 'can do' attitude.
  • Embraces change proactively
  • Excellent attention to detail.
  • The ability to challenge the status quo.
Desirable

  • One year's administration experience
  • Reception experience