![Jonathan Clark Physiotherapy Ltd](https://media.trabajo.org/img/noimg.jpg)
Receptionist
2 weeks ago
INTRODUCTION
Our team at Jonathan Clark Physiotherapy simply love helping people.
It's why we exist.
Our Receptionists work in close collaboration with our Physiotherapists, supporting them in achieving outstanding treatment outcomes for our clients, whilst delivering excellent customer service along the way.
This in turn allows our clients to quickly, safely, and happily return to living the pain free lifestyles they love.
JOB OPPORTUNITY
Job Title:
Receptionist
Job Type:
Part Time, Contracted, Permanent
Start Date: 15th July 2024 or ASAP
Contracted Hours: 28.5 hours per week
Salary:
£16,954.08 per annum. The hourly rate is £11.44 per hour.
Working Schedule:
Monday - 7.30am-5.30pm (9.5)
Tuesday - 7.30am-5.30pm (9.5)
Thursday - 7.30am-5.30pm (9.5)
Job Overview:
This is a very busy, challenging, and varied role.
- Call handling
- Managing client enquiries. Booking in clients. Managing client cancellations. Communicating with insurance companies. Providing appointment advice to clients.
- Building rapport with clients
- Both over the phone, and in person.
Greeting clients
- Providing a warm and memorable first and ongoing impression. Helping clients to feel at ease.
Data entry
- Practice Management Software. Excel spreadsheets. Microsoft Office.
- Sorting mail
- Signing for & unpacking deliveries
- Managing online bookings
Taking payments
- Via card, phone, or our virtual terminal.
- Corresponding with other departments
- Management, therapists, accounts, and marketing.
Benefits:
- WPA Cash Plan Policy (after 6 month probation period)
- Annual Salary Review
- 28 Days Annual Leave pro rata
- 3 Wellbeing Days pro rata (after 6 month probation period)
- Staff Wellbeing Pass giving you 12 free appointments per year, which can be redeemed on any of our services.
- Pension Scheme 8% with a 3% employer contribution
- Quarterly Team Do's
We Are Looking For Someone Who:
- Is motivated, enthusiastic, and passionate about delivering excellent customer service
- Loves to help people
- Resonates with our Core Values of Integrity, Compassion, Health & Wellbeing
- Is highly efficient and organised
- Has excellent communication and interpersonal skills
- Is highly computer literate and has experience using different programs and software
- Is able to learn quickly and use their initiative
- Is good at problem solving
- Is adaptable to changes with processes
- Is methodical with an attention to detail
- Has excellent time keeping skills
- Prides themselves on being a team player, building strong relationships with clients and colleagues
- Has at least 2 years of administration, receptionist, or similar experience
- Ideally has experience in a medical environment
Location: 19 Oxford Street, Southampton SO14 3DJ
Parking:
We have 1 car parking space at 19 Oxford Street, Southampton SO14 3DJ.
If you are intending to drive to work, you'll be placed on a rota with other staff to take it in turns using this space.
On the days you're not scheduled to use this space, College Street Car Park (a 90 second walk) is £9 for the day, or West Quay Car Park (a 13 minute walk) is £6 for the day.
Job Types:
Part-time, Permanent
Pay:
From £16,954.08 per year
Expected hours: 28.5 per week
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
Work Location:
In person
Application deadline: 28/06/2024
Expected start date: 15/07/2024
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