Service Administrator

2 weeks ago


Aylesford, Kent, United Kingdom Adecco Full time

Service Administrator

Aylesford - £28,000

Temp to Perm

Free parking on site and accessible via train & bus
We are looking for a Service Administrator to join the team for a well known organisation in Aylesford.

The company specialises in the repair and maintenance of commercial vehicles with depots located throughout Essex, North London and Kent.


Job Details:

To perform an Administration and Customer facing role within a busy commercial environment

Key Responsibilities and Accountabilities:

  • General answering of the Service calls into the business
  • Processing of Job cards through to invoicing
  • Updating our customer of the repairs costs and gain an order number for said repairs
  • Answering and resolution of customer invoice queries

Knowledge and Skills:
Skills and Experience

  • Able to use Microsoft Word, Excel and Outlook to an intermediate level.
  • Demonstrable knowledge of customer service
  • Strong time management skills.
  • Proven ability to resolve queries effectively.
  • Motor trade experience is desirable not essential.
Personal Profile

  • Enthusiastic and self motivated
  • Excellent telephone manners
  • Flexible and hard working
  • Able to work under pressure to tight deadlines when necessary
  • Resourceful, intuitive and tenacious
Hours: 47 hours per week, 8am - 6pm, 1 hour lunch break E/o Saturday morning 8am-12.00pm

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Michael Sharp
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