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Service Administrator
2 weeks ago
Service Administrator
Aylesford - £28,000
Temp to Perm
Free parking on site and accessible via train & bus
We are looking for a Service Administrator to join the team for a well known organisation in Aylesford.
The company specialises in the repair and maintenance of commercial vehicles with depots located throughout Essex, North London and Kent.
Job Details:
To perform an Administration and Customer facing role within a busy commercial environment
Key Responsibilities and Accountabilities:
- General answering of the Service calls into the business
- Processing of Job cards through to invoicing
- Updating our customer of the repairs costs and gain an order number for said repairs
- Answering and resolution of customer invoice queries
Knowledge and Skills:
Skills and Experience
- Able to use Microsoft Word, Excel and Outlook to an intermediate level.
- Demonstrable knowledge of customer service
- Strong time management skills.
- Proven ability to resolve queries effectively.
- Motor trade experience is desirable not essential.
- Enthusiastic and self motivated
- Excellent telephone manners
- Flexible and hard working
- Able to work under pressure to tight deadlines when necessary
- Resourceful, intuitive and tenacious
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Michael Sharp
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