1st Line Helpdesk Support Engineer

1 week ago


London, Greater London, United Kingdom Project People Full time
Job Description 1st Line Support Engineer
Permanent Position

We are looking for 1st Line Support Engineer to join a high profile project based in London (Onsite Working) .

The role will offer extensive training to upskill you and fast track your career.

Technical Capability - Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.

  • Project Work- Works within a team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility

Problem Solving- Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both new and known), Escalates or gains support where appropriate.

Strong 1st line /Service Desk / Desktop support experience.
Experienced in Windows, VMWare, Active Directory, Windows Server 2008/2012 Exchange 2010/2013
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