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Lead Manager

3 months ago


London, Greater London, United Kingdom Thames Reach Charity Full time

Whatever your experience of street homelessness and its impact on people's lives – personal or professional – when you join the Thames Reach team as a Lead Manager, we'll make the best use of all your understanding, compassion and commitment.

About us...

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No,but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

About this role...

We are looking for a Lead Managerto join the Lambeth Street Engagement Team.

Thames Reach's Lambeth Street Engagement Team supports adults in the Lambeth community who have complex drug and alcohol misuse issues. The team works flexibly to identify individuals engaging in a chaotic street lifestyle, building positive relationships and offering support into treatment services. The team works in close partnership with services across Lambeth to protect individuals and communities from the harms caused by drug and alcohol misuse, contributing to the improvement of the general health and wellbeing of the service users.

You will:

  • Be responsible for directly line managing a team
  • Ensure the team are focused on facilitating rapid treatment outcomes for vulnerable adults
  • Be responsible for managing the services performance against its contract, monitoring and regularly reporting to funders on performance in meeting its targets.
  • Manage relationships with partner organisations including our commissioners and other local service providers.
  • Develop best practice and continuously assess barriers to ending rough sleeping.

To succeed as the Lead Manager, you will have:

  • Experience in directly managing staff, and oversee the management of others in line with Thames Reach policies.
  • Outcome focused.
  • A decisive and effective leader.
  • An excellent communicator, able to form and maintain effective working relationships with our stakeholders.
  • Organised and able to oversee the operations of a busy outreach team.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

  • Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
  • Pension – we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance – four times your annual salary and critical illness cover.
  • Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

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