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Pre-Sales Consultant

4 months ago

Chigwell, Essex, United Kingdom NMS Recruit Full time
Pre-Sales Consultant

Package:

£35k-£45k basic salary plus commission

Location:

Essex / WFH


Have you ever thought how great it would be to combine the reliability and simplicity of two-way radios with the global coverage of mobile networks? Our client is leading the way with their revolutionary smart solution.

Their smart solution elevates instant team communications by integrating the functionality of two-way radios with the features of a smartphone.

It allows for immediate team connectivity across global networks with the touch of a button, regardless of the sector.

Job Opportunity:


Our client is seeking a skilled Pre-Sales Consultant who will interact with the sales team and customers whilst reporting directly into the IT Director.

This role demands strong technical/IT skills and exceptional customer liaison abilities; while extensive technical expertise is beneficial, our client offers training for the right candidate to develop these skills.

Responsibilities:

  • Engage with customers to understand their needs and demonstrate our systems.
  • Serve as an escalation point for the Technical Support and Sales teams for unresolved incidents.
  • Interpret client requirements, identify, and address design parameters, and ensure the implementation of solutions.
  • Collaborate with project managers to oversee project lifecycles.
  • Take responsibility for individual projects as needed.
  • Develop and maintain procedures for work execution.
  • Schedule and monitor program activities to ensure timely completion, including follow-ups with external suppliers.
  • Ensure services meet quality and profitability standards as per SLA agreements.
  • Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support.
  • Assist in providing business reports as necessary.
  • Attend Client Service Review Meetings as required.
  • Develop and facilitate workshops and training courses.
  • Participate in training sessions and enhance skills through required exams.
Ideal Candidate:

  • Proven track record in delivering within technological environments.
  • Highly analytical problem solver with innovative thinking abilities.
  • Experience with Microsoft infrastructure, Azure Server Virtualization, Linux, and an understanding of technical infrastructure environments.
  • Skilled in installing, configuring, and administering Microsoft desktop and server operating systems.

Important Information:
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