Member Services Administrator

2 weeks ago


Thornbury, South Gloucestershire, United Kingdom JIGSAW Thornbury Full time

The Member Services Administrator will support the innovation of our systems to enable smooth bookings by our families on to our activities and training and provide admin support to our community of staff and volunteers in a compassionate way.

This role is part time, 16 hours per week on an 8 month fixed term contract.

Who we are and what we do


JIGSAW Thornbury is a charity that works with children and young people aged 0-25 with additional needs or disabilities, and their families.

Our innovative services empower the whole family to have fun, connect, fit in and thrive.

Our work enhances inclusion by helping everyone understand the strengths of those with additional needs or disabilities, and thechallenges they face.

At JIGSAW Thornbury we have a clear vision and mission that all our work contributes towards.

This role sits as part of a dynamic, friendly team of around 40 staff, volunteers and trustees, who work together to achieve our charity objectives of
Joining In
Growing Support Awareness Wellbeing through a range of services and activities.

Our values guide how we work together and make decisions, therefore exemplifying them are a core requirement of this role.


Our vision is to empower children and young people with additional needs or disabilities and their families to connect, fit in, and thrive as themselves.

Our mission is to support and inform children and young people with additional needs or disabilities and their families, to strengthen their resilience, and raise awareness of their challenges to the wider community to improve inclusion.

Our charity values are:

Community
We are a family, working together, and connecting and collaborating with others to create change. We are a respected community base, providing a welcoming space to have fun and create shared experiences.

Empowerment
We are nurturing and supportive, prioritising wellbeing and empowering people to thrive as themselves.

We build skills and confidence in individuals and the community so that they can grow and develop beyond the services we provide.


Compassion
We act with kindness and integrity, caring for and supporting each other in an empathetic way. We create relationships based on trust so that everyone can feel valued and respected.

Uniqueness
We respect and celebrate difference, creating an environment where everyone fits in. We listen to and respond to individual needs, providing the tools needed to find strength in uniqueness.

Innovation
We respond to challenges and opportunities in a creative way, harnessing the passion we have for our cause.

We are not afraid to try new things and be leaders for change to ensure we remain relevant to people's lives.


Job Types:
Part-time, Fixed term contract

Salary:
£9.50 per hour

Benefits:

  • Flexitime

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Thornbury BS35 2AB: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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