Duty Security Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom OCS Group UK Ltd Full time

Our teams support the NEC Group during event build-ups, live show days, breakdowns and much more ensuring a smooth and safe operation of all services.


As the Duty Security Manager, you will provide 24hr, 7 day a week cover and lead the operational delivery of the campus, a team of control room operators & campus protection officers ensuring consistency and professionalism within the team.


We are looking for a professional, resilient, foreword planning individual to join our team and help create a memorable experience for every visitor and exhibitor who comes to any of the NEC Group venues.


Main Duties:

  • To oversee the security operations centre and all related security operations for the NEC.
  • Client liaison
  • Ensure all areas of service delivery are correctly resourced or the inability to resource escalated through the correct channels.
  • To implement security procedures and access control in accordance with operational instructions, to ensure a safe and secure site.
  • Ensure the security response to incidents is in line with the NEC Incident and emergency plans
  • Ensure innovation and continual performance throughout the life of the contract
  • To effectively line manager those within the team. Including appraisals, performance management and investigations and disciplinary's
  • Lead by example in terms of punctuality, presentation, and professionalism
  • Communicate regularly with staff through formal and informal channels on safety matters to ensure there is a free flow of ideas and that morale remains high.

To be successful you will need:

  • To be customer focused & a team player


SIA
  • Door Supervisor License & CCTV License
  • Full UK Driving Licence
  • Have First Aid Training
  • Previous experience in leading a team greater than 10 security officers
  • Strong motivation and team building skills

What will you get in return?

  • A pension scheme
- to save for the future - eligibility rules apply

  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars' monetary rewards given to top performers
  • Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

  • Long Service Awards
  • Cycle to work scheme
- discounted bicycles

  • Access to our Employee Assistance Programme
  • 247 Wellbeing Support

Why join OCS Group Ltd?


OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.


We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.


We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership.

If youwant to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.

We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS.

Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.


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