Security Concierge

1 week ago


Birmingham, Birmingham, United Kingdom Oakpark Security Systems Ltd Full time

Due to continued expansion, Oakpark Security are currently seeking reliable and professional Security Concierge officers to join our team for a new customer based in Birmingham.


As a Security Concierge officer in the Child Protection sector, you will play a vital role in ensuring the safety, well-being, privacy and security of our client's patrons whilst also providing an empathetic approach and excellent customer service.

If you have a keen eye for detail, persuasive communication skills, and a passion for maintaining a difference, we would love to hear from you.


Position:
Security Concierge

Location: Birmingham

Hours: 55 hours per week

Shift Hours:
Monday to Friday:

Responsibilities:

  • Perform basic reception duties, including greeting visitors and providing them with relevant information or directions.
  • Maintain an elevated level of security awareness by monitoring CCTV cameras, alarm systems, and access control systems.
  • Ensure the safety and security of the premises by performing regular patrols and checks.
  • Promptly report any security incidents, maintenance issues, or breaches to the appropriate authorities and client.
  • Assist in emergency situations, such as evacuations, by following established procedures and guidelines.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring visitors' needs are met.
  • Adhere to all security protocols and procedures as outlined by the company and the client.

Requirements:

  • Proven experience in a similar security or customer service role is desirable but not essential as full training will be provided.
  • Excellent communication skills, both verbal and written, with the ability to interact with people at all levels and often in challenging circumstances.
  • Strong observation and problemsolving skills to identify and respond to potential security threats.
  • Ability to work independently and efficiently, demonstrating reliability and responsibility.
  • Basic computer skills for maintaining electronic records and accessing security systems.
  • A valid SIA Security Guard or Door Supervisor and PSS CCTV License is required.

Pay Rate:
£12.00 per hour.

Join our team and contribute to the safety and security of our customers premises and visitors.

If you are a dedicated individual with a strong work ethic and a commitment to excellence, we would love to hear from you.


To apply, please submit your CV and a cover letter highlighting your relevant experience, alternatively please call our office on and ask to speak to one of our experienced members of the management team.

We offer a wide range of staff benefits for our employees, including:

  • Company Pension Scheme
  • Free Uniform & PPE
  • 28 Days Paid Annual Leave Entitlement
  • LifeWorks Employee Benefits Portal (Discounts, Vouchers, Money Off)
  • Access to Monthly Reward & Recognition Schemes and Prizes

Salary:
£12.00 per hour

Benefits:

  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

- security: 1 year (preferred)

Licence/Certification:

  • SIA Licence
  • Door or SC Licence (required)
  • SIA CCTV Licence (required)

Work Location:
In person

Reference ID:
Security Concierge
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