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Network Support Engineer

3 months ago

Chelmsford, Essex, United Kingdom Fairfield Consultancy Services Ltd Full time

Job Description:

Network Data:

L2 Responsibilities:

  • Good experience in Datacentre management
  • Exposure on products like Meraki WAP, Nexus (9K, 7K, 3K), and ASR components.
  • Ability to handle mission critical issues
  • Proven experience in Routing technologies (EIGRP, BGP, OSPF, MP-BGP).
  • Proven experience in Switching technologies (STP, VTP, VLAN, vPC, VXLAN, OTV, Fabric path etc)
  • Proven experience in WAN technologies (MPLS, VPLS, DMVPN)
  • Configure and install various network devices and services (e.g., routers, switches, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level2 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company's security team
  • Liaise with vendors and other IT personnel for problem resolution

Requirement:

  • Proven handson network engineering experience
  • CCNP or higher (preferred)
  • Deep understanding of networking protocols (e.g., IPSEC, HSRP/VRRP, EIGRP, BGP, OSPF, 802.11, QoS)
  • Solid understanding of the OSI or TCP/IP model
  • Handson experience with monitoring, network diagnostic and network analytics tools

L3 Responsibilities:

  • Proven experience Design, Implementation in a Datacentre, Wireless domains
  • Deep knowledge and experience on products like Meraki WAP, Nexus (9K, 7K, 3K), and ASR components.
  • Ability to handle mission critical issues
  • Deep knowledge on Routing technologies (EIGRP, BGP, OSPF, MP-BGP).
  • Proven experience in Switching technologies (STP, VTP, VLAN, vPC, VXLAN, OTV, Fabric path etc)
  • Proven experience in WAN technologies (MPLS, VPLS, DMVPN)
  • Configure and install various network devices and services (e.g., Routers (ASR, ISR-XE), switches (Nexus, stack), QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • 16x5 operations, including oncall duty of all network related components like router, switches, load balancer etc
  • Provide to support our customers with network analysis; proactively drive operations excellence by solving and preventing operational issues
  • Drive technical analysis, supporting NOC, but also in full collaboration with other entities like incident management, or relevant stakeholders
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company's security team
  • Liaise with vendors and other IT personnel for problem resolution

Requirement:

  • Proven handson network engineering experience
  • CCNP or higher (preferred)
  • Deep understanding of networking protocols (e.g., IPSEC, HSRP/VRRP, EIGRP, BGP, OSPF, 802.11, QoS)
  • Solid understanding of the OSI or TCP/IP model
  • Handson experience with monitoring, network diagnostic and network analytics tools