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Airfreight Import Coordinator

3 months ago

Birmingham, Birmingham, United Kingdom Metro Full time

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

Metro seeks an Airfreight Import Coordinator to join our Airfreight team on the Birmingham Business Park.

The RolenCreating and maintaining customer standard operating proceduresnHaving a clear financial understanding of each job file(s) within your remitnProviding accurate and timely reports to department managernHaving ownership and taking accountability to deliver operational excellencenEnsuring that a 'customer is king' ethos is always applied in actions for the businessnDelivering accurate and timely paperwork in relation to the creation and issuance of import documentationnDemonstrating commercial acumen and an in depth understanding of the P&L of a jobnFreighting and InvoicingnCreating operational reports and ensuring that anomalies are escalated appropriatelynEstablishing and maintaining strong working relationships with suppliers, airlines & overseas partners/agentsnEnsuring that Metro's policies and procedures are adhered to


Key Performance AreasnResponse to clients is timely and accuratenAccurate and timely creation and issuance of deliveries and documentationnAirline storage is never incurred for Metro's account.

nFreighting / Rating accuracy and timing meets the company policiesnPurchase queries are responded to within the company policy time framesnCost and sales are known, controlled and managednOperational reports are followed and anomalies escalatednCountry specific requirements observed and applied

General SkillsnIndustry and operational knowledge of AirfreightnAble to cope and accustomed to working under pressure to meet fixed deadlinesnStrong numerical and commercial skillsnExcellent attention to detailnExcellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable)nProactive, team worker with excellent time management and organisation skillsnEnthusiastic, flexible, and self-motivated


Why choose Metro?nCompetitive salary including a bonus which is paid twice a yearnAccess to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.nHealth cash plan.nOctopus Electric Vehicle car scheme.nFree parking.nRespectful working environment.

nPlenty of opportunities for training and development