Internal Sales Administrator

1 week ago


New Milton, Hampshire, United Kingdom Cannon Technologies Ltd Full time
Internal Sales Administration job

Job description


We are looking for a Sales Administrator to join our sales team and help us achieve our goals of excellent service and growth as a team.

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for external sales representatives.

A good knowledge of customer service best practices with experience in same is preferable, alongside a willingness to learn. Good organizational skills and the ability to work both independently and as part of a team are essential.


Ultimately, you should be able to contribute to high quality customer service and exhibit a willingness to grow as part of a team and within the role.

Outbound sales duties and responsibilities

  • Produce quotations to suit requirements
  • Process sales orders
  • Check data accuracy in output, including quotations, orders, and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the production department to ensure delivery to customer schedule
  • Maintain and update sales and customer records
  • Communicate feedback from customers to internal departments to improve our services
  • Ensure all enquiries are responded to rapidly and diligently
  • Outbound calls to lapsed customers for quote/ requirement validation and support
  • Follow company policies and procedures
  • Support and facilitate the External Sales Team and their customers

Requirements:

  • Proven work experience as a Sales administrator or Sales support agent
  • Methodical with attention to detail
  • Hands on experience with CRM software, and MS Office (MS Excel, WORD & PowerPoint in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work to deadlines

Job Types:
Full-time, Part-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Flexitime
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • New Milton BH25 5NU: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have experience of working in an engineering company, if so how long
  • Do you have 2 years or more of Technical sales experience

Experience:

  • Technical sales: 2 years (required)

Work Location:
One location

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