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Front of House

3 months ago

Canterbury, Kent, United Kingdom Canterbury Christ Church University Full time
Job details

Salary
£20,972 to £22,241 pro rata per annum

Contractual hours
16

Basis
Part time

Job category/type
Administration

Date posted
20/11/2023

Job reference
REQ04694

Attachments
- attachment
  • REQ04694 Front of House Receptionist Job Description.pdfJob description
Part time 16 hours per week (Monday and Wednesday) with 30 minute lunch break

Background of department/role

  • The Department is responsible for developing and maintaining the University estate and facilities services.
  • The Front of House team have an integral role as being first point of contact and providing a positive and professional first impression to our visitors, students and our staff.
  • An excellent opportunity to join our Front of House team within Estates and Facilities. The Front of House Reception team provides a positive and professional first impression to our visitors, students and our staff. This is an engaging role building relationships with various departments across the University to be able to provide up to date information to visitors, students and staff to our university.
  • The role would suit someone who has confident communication skills and has a welcoming approach. Able to remain calm under pressure and know when to escalate to colleagues, line managers to seek further advice.
  • As a Front of House receptionist, you will work as part of a team and rotate between locations at Canterbury with an agreed rota to cover the reception desks and switchboard. We are looking for someone with excellent communication skills, confident and presentable. Attention to details written and communication.
You will have GCSE A-C English and Mathematics (or equivalent standard) with previous experience in a customer service background.

  • Desirable requirements: NVQ or other equivalent in customer services techniques would also be advantageous.

How will you work?

  • We are committed to supporting

flexible methods of working wherever possible and this role is part-time Monday and Wednesday. We can consider flexibility with lunches and the working pattern. The role in on site (no hybrid working).

Additional Information

  • Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.
_#yourCCCU_

How to apply

Interviews are to be held:
TBC- December 2023

REF04694.

Please ensure you include contact details of two

_employment_

  • Prior consideration will be given to applicants in the University's redeployment pool._ No agencies, thank you.
  • For more information about this role, please view the job description via the attachments link above.

Location

Canterbury:

  • Front of House (Receptionist)