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Front of House Team Member

2 months ago

Canterbury, Kent, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Pay Rate: Up to £11.79 per hour

Hours: 20 hours per week, shift patterns can include a mixture of 7am-12pm, 2pm-8pm and 5pm-11pm, weekends included - guaranteed hours to plan your week around

Location: Canterbury City Centre Premier Inn

About the Role:

We are seeking a Front of House Team Member to join our team at Premier Inn in Canterbury City Centre. As the friendly face of our hotel, you will use your customer service skills to welcome guests and make their stay with us a memorable one.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests
  • Assist with food and beverage service, including making cocktails and serving meals
  • Contribute to a positive and welcoming team environment

What We Offer:

  • Training and support to help you succeed in your role
  • A competitive pay rate of up to £11.79 per hour
  • Guaranteed hours to plan your week around
  • A range of benefits, including a Whitbread Benefits card and pension and saving schemes

Requirements:

  • No experience necessary, full training provided
  • Ability to work a variety of shift patterns, including weekends
  • Excellent customer service skills
  • Ability to work as part of a team