Front of House Team Member

1 week ago

Canterbury, Kent, United Kingdom German Doner Kebab Full time

German Doner Kebab Team Member

We are looking for a talented and enthusiastic Team Member to join our team at German Doner Kebab. As a key member of our front of house team, you will be responsible for delivering exceptional guest service and ensuring that every guest leaves the restaurant having had a great experience.

Key Responsibilities:

  • Support and work as part of a team to deliver exceptional food quality and outstanding guest care.
  • Assist guests in choosing meals and drinks and provide additional up-sell information.
  • Process guests' orders through the POS system and deliver orders to the kitchen.
  • Ensure that the portion of food being packed or served looks appealing and promote additional food items to compliment the guest experience.
  • Process sales, provide guests with receipts and deliver food.
  • Greet every guest in a genuine and warm manner and answer the telephone and deal with an enquiry.
  • Assemble and package orders to the brand standard and keep all guest areas clean, sanitary, and tidy.
  • Work to Brand standards and deliver exceptional guest service.

Key Skills & Knowledge:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean and smart appearance and display a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency and can demonstrate a complete understanding of the menu and Allergens.
  • Ability to fill in daily paperwork in line with GDK standards and maintain the ability to be cross-trained in all areas of the kitchen and front counter.
  • Believes and cares for exceptional guest service and impeccable standards.

Working for German Doner Kebab, we can offer a full Career Pathway and support you with fantastic progression opportunities.

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