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Field Care Supervisor

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Norwich, Norfolk, United Kingdom Healthcare Homes Full time
Field Care Supervisor £12.94 per hour Covering Norwich, Watton, Swaffham, Fakenham and Dereham Driving licence and own vehicle essential for this role Mileage paid Manorcourt Homecare, the homecare services division of residential care provider Healthcare Homes, specialises in delivering a range of care packages to people who wish to remain in their own homes for as long as possible. We are passionate about providing truly person-centered care and support services that are fully tailored to meet the individual needs of each and every person requiring an in-home care package. Job summary: The successful candidate will be responsible for managing care workers in their daily activities to ensure a consistent quality of service is provided. In addition, the candidate will be required to visit new customers prior to the provision of a homecare package to introduce the company, carry out initial risk assessments and ensure all records and files are in place. The role will be flexible in line with the needs of the business. Skills and experience: Essential – experience with Deprivation of Liberty Safeguardings (DoLS) Previous experience working within homecare or a care background is required. The ability to develop good and effective relationships with all aspects of the business internally and externally. Excellent planning and organisational skills. Flexible approach to work and to manage, prioritise and work to deadlines. Excellent IT and communication skills both written and verbal. Demonstrate an ability to ensure confidentiality. Ability to work as part of a team and problem solve. Excellent attendance and time keeping record. Full driving licence and access to own vehicle is essential Additional information: Be able to meet with the needs of the business; ability to cover care calls as and when required which could also include evenings and weekends Hold the on-call phone on a rotational basis Level 3 Health and Social Care or equivalent The successful candidate will be required to complete an enhanced DBS. Benefits Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £ per person Employee Assistance Programme to support your mental health, financial support, counselling and family wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities including Advanced Healthcare Practitioner Blue Light Card offering a number of discounts across retail and hospitality including 10% at Asda and discounted tickets for theme parks and attractions Recognition and Long Service awards Manorcourt Homecare is an equal opportunities employer and regulated by the CQC. This is a fantastic time to join Manorcourt Homecare, as we continue to grow and develop our services. If you have the unique qualities required for this exciting role and want to work with an organisation that provides the type of care you'd expect for your loved ones, we would welcome your application Find out more about our Norwich Branch Covering: Norwich, Bowthorpe, Costessey, City, Taverham, Drayton and Easton.