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World of Whisky Specialist

4 months ago

Heathrow, United Kingdom World Duty Free Group Full time

Sales & Service Specialist - World of Whiskey

Location - Heathrow Airport

Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)

Contract hours per week, permanent, part time

Working pattern - 2 week rolling shift pattern, between the hours of 4.45am pm, will be discussed at interview.


As a
Sales and Service Specialist you will be our resident expert in one of our exciting and exclusive World of Whiskies departments.

In store our product range include collections of fine whiskies including rare and vintage bottles from around the world.

If you know you're single malt from your single cask or perhaps you are an expert in Liquor you will impress even our most discerning customers with your fantastic product knowledge.


A natural affinity with customers is key and, as a specialist, the ability to demonstrate products confidently and with passion is an excellent way to build customer relationships and maximise sales opportunities.


World Duty Free will provide a
full induction and comprehensive training, to ensure the best start for you and your new role.

You will work alongside some fantastic, experienced colleagues who will support your
learning and encourage your
growth and career
development.

In addition, as a customer service representative your
benefits will include:

  • Company bonus scheme


 Employee Assistance programme
  • Confidential advice service to support our teams on a range of issues including, personal & financial your wellbeing is important to us
  • Discounts on products for our staff, family, and friends
  • Travel discounts
  • Free parking
**_- We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made._