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Customer Service Specialist
1 week ago
Automotive Service AdvisorBasic UP TO £26000 OTE £33000LeedsC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Leeds.
Previous experience working within an aftersales department as a Service Advisor in the motor trade is essential for this role.
Role Overview for a Service Advisor in Leeds- Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
- Booking customer vehicles in for Services, MOT's and/or repairs.
- Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
- Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
- Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.
- Previous experience working as a Service Advisor.
- Experience in working within an aftersales department.
- Full driving license is required.
- Stable career history.
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