Customer Service Specialist

1 week ago


Leeds, Leeds, United Kingdom Institute of the Motor Industry. limited Full time £26,000 - £33,000
Find jobs in the automotive retail industry

Automotive Service AdvisorBasic UP TO £26000 OTE £33000LeedsC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Leeds.

Previous experience working within an aftersales department as a Service Advisor in the motor trade is essential for this role.

Role Overview for a Service Advisor in Leeds

  • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
  • Booking customer vehicles in for Services, MOT's and/or repairs.
  • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
  • Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
  • Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.
Requirements for a Service Advisor in Leeds.

  • Previous experience working as a Service Advisor.
  • Experience in working within an aftersales department.
  • Full driving license is required.
  • Stable career history.
If you have the relevant experience and would like to know more, contact Jamie Clarkson at C&B Recruitment

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