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Customer Service Assistant

3 months ago

Sheffield, Sheffield, United Kingdom Channel Partners Limited Full time
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant.

As the first point of contact for our customers, you will play a crucial role in providing excellent service and ensuring customer satisfaction.

This is a full-time position with opportunities for growth and advancement.

Responsibilities:

  • Analyze customer needs and recommend appropriate products or services
  • Maintain a high level of professionalism and phone etiquette at all times
  • Up sell products or services to maximize sales opportunities

Skills:

  • Excellent communication and interpersonal skills
  • Strong analytical skills to understand customer needs and provide appropriate solutions
  • Ability to handle multiple tasks simultaneously while maintaining accuracy
  • Demonstrated phone etiquette and customer service skills


If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.


Salary:
From £23,964.89 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 16/04/2024