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Customer Service Advisor
2 weeks ago
Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do.
We have an exciting opportunity for you to join our team as a barista, where you'll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.
You'll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner.We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.
You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.
- Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Given the nature of our stores, our working hours could include early mornings, evenings, and weekends
- Free drinks and discounted food when you're on shift, including £1 food items
- A free bag of coffee each month and a 30% partner discounts on food, beverages, and merchandise in Starbucks stores when not at work
- Third party discounts including 10% in Southern Co-op food stores
- Life insurance
- Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Career progression because here we actively promote internally
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