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Customer Services Advisor
2 weeks ago
This includes managing workloads in accordance with department SLA's, ensuring there are no broken promises to customers and consistently demonstrating the guiding principle of "nothing is too much trouble" in every customer contact to ensure we remain thefirst choice for professionals looking for fantastic product ranges that are immediately available at truly competitive prices.
The Individual
- Previous telephone and/or customer service experience.
- Excellent communicator with a great phone manner.
- Welldeveloped keyboard and PC skills.
- Organised, able to prioritise and work to deadlines.
- Selfmotivated to achieve great results across a number of KPI's.
- Flexible and adaptable to change.
- Strong customer service ethos.
- Able to work to a high degree of accuracy, often under pressure.
- Naturally adheres to the business brand values.
- Enthusiastic and selfmotivated.
- A team player that can work well within a team or individually.
- Good standard of secondary education
40 hours/week - £20,849.40 per annum.
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